Ignasi

Ignasi



25 Oct

Comment
    Ignasi on Forums - Thread - Direct

Hey @Toasty

Could you help our team by providing some information?

  • Did you use the single player transfer, or online server transfer?
  • Which feats did you lost specifically? You mention voidforge, warmaker and silent legion feats. Any other more than those?

Thanks in advance.

Comment
    Ignasi on Forums - Thread - Direct

Hey @DragonCowboy

Could you provide the exact coordinates of this visual issue? (press Ctrl - Shift - Alt - L in game to get the coordinates)

Thanks in advance, that will help our team tremendously when trying to find the spot.

Comment
    Ignasi on Forums - Thread - Direct

Hey @Bladesaint

As @Sera67 points out, there’s a known issue at the moment where having a thrall in your inventory when trying to throw the orb prevents the character from finishing the action. We’re looking into it.
Thanks for the report.

Comment
    Ignasi on Forums - Thread - Direct

Hey @TigronB

If reinstalling or verifying integrity of files doesn’t work, and based on past user experiences, we’d recommend either deleting the workshop folder to ensure no mods are affecting stability (sometimes disabling them isn’t enough), making sure the hard drive where the savegame/database is saved isn’t having corrupted sector issues, or that the folder where you have your game installed/database in has full permissions (write/read).

Comment
    Ignasi on Forums - Thread - Direct

Hey all,

This is obviously not intentional. Thanks for the reports, our team is looking into it now.


23 Oct


22 Oct

Comment
    Ignasi on Forums - Thread - Direct

Alright, in that case please contact our team at Zendesk as @AndyB kindly pointed out :slight_smile:

Comment
    Ignasi on Forums - Thread - Direct

Hey everyone,

Quick update: Next week we’ll re-enable decay on PvE-C servers.
We will soon post an announcement with more details.

Thank you for letting us know the update fixed this issue for you :slight_smile:

Comment
    Ignasi on Forums - Thread - Direct

Hey @Selene01

Thank you for the observation. We’ve sent this report to our team so we can look into it.

Comment
    Ignasi on Forums - Thread - Direct

Hey all,

This issue should now be fixed with Update 2.6.

We’ll proceed to close the thread but if you experience any similar issue after the update, please feel free to send us a new report.

Thanks for the feedback and patience.

Comment
    Ignasi on Forums - Thread - Direct

So, quick update about this issue:
We have spotted the problem and our team has worked on a fix on our end. It will be coming with 2.6.1.
Until then, please accept our apologies for any frustration this problem can cause.

Comment
    Ignasi on Forums - Thread - Direct

Hey everybody,

Glad to hear the latest fix is helping you finally get back to your bases and servers.
We’ll keep monitoring the situation for the next few hours and if we see it has generally helped the majority affected by the issue, we’ll reestablish the default server settings on the official servers affected :slight_smile:

Comment
    Ignasi on Forums - Thread - Direct

Greetings @ConanBoDk

As @Dzonatas kindly pointed out, please report possible exploits via Zendesk, or via DM to any of us in Community.
Providing as much information as possible in these cases helps our team be able to reproduce the exploit and fix it.

Thank you in advance.

Comment
    Ignasi on Forums - Thread - Direct

Hey @WickedWayz

One additional question: When you say you lost these constructions and materials, do you mean they have disappeared, or that they are not accessible anymore?
If disappeared, could you let us know if these losses are logged in the player log?
If not accessible, do you see your buildings marked as “No owner”?

Thanks in advance.

Comment
    Ignasi on Forums - Thread - Direct

Hey there,

If this is happening, it is not intended behavior. Thank you for reporting this, we have informed our team about it and we’ll look into it.


21 Oct

Comment
    Ignasi on Forums - Thread - Direct

Hey @Valkyrja

Are you playing with any mods installed?

If so, please be aware that right after an update there may be stability issues until each mod is updated to be compatible with the latest game version.

Comment
    Ignasi on Forums - Thread - Direct

Greetings @Wolfkyn

Could you try to verify your game files and let us know if that solved the issue for you?

Here’s how to do it:

Read more