Ignasis

Ignasis



10 Jul

Comment
    Ignasis on Forums - Thread - Direct

:eyes:
Silently watching.

Comment
    Ignasis on Forums - Thread - Direct

Hey @FluffDaddy

We’ve seen this error log in other servers but it’s likely not the cause of your server’s crash. Our team is looking into that error in particular, but in regards to your server, is there any other line in the log or do you have any mods installed that could explain this behavior?

Comment
    Ignasis on Forums - Thread - Direct

Hey @Tephra

We’re aware of this issue and our team will take a look at it, although it is considered of very low priority at the moment. There’s a workaround consisting of putting any weapon in the rack and replacing it with any of those two weapons you mention.
Thanks for your feedback.

Comment
    Ignasis on Forums - Thread - Direct

Hey @BlueNinja

While we understand the frustration and disappointment, we would like to ask you to try to provide us some constructive feedback in order for us to relay it to our team so it can be taken care of.
How many people were in the server at that moment? Did you experience any lag prior or after the purge? Has this server experienced any connectivity issues during the past few days?

Comment
    Ignasis on Forums - Thread - Direct

Hey @zerog

We’re aware of this odd bug and out team is looking into it.
Thanks for your feedback.

Comment
    Ignasis on Forums - Thread - Direct

Hey @Dkmikes

We’re aware of some issues currently affecting the purge mechanic and out team is looking into them.
Apologies for the frustration and thanks for your feedback.


09 Jul

Comment
    Ignasis on Forums - Thread - Direct

Thanks for the incredibly detailed account of events @Larathiel. Sending it to our team so they can try to spot the cause for this. Apologies again for the frustration.

Comment
    Ignasis on Forums - Thread - Direct

Hey @Nadia

We’re aware of some inconsistent thrall AI behavior and our team is looking into it.
Apologies for the frustration and thanks for your feedback.

Comment
    Ignasis on Forums - Thread - Direct

Hey there,

Got word back from our team. It seems to be a proper issue, although a minor one. We’ll look into it.
Thanks for the heads-up.

Comment
    Ignasis on Forums - Thread - Direct

Hey @Thakkii

Apologies for the frustrating issue. We unfortunately cannot provide any refund of items or materials. This seems to be a very rare issue with the building optimizations we introduced a few months ago. It usually resolves itself after the server restarts.

Comment
    Ignasis on Forums - Thread - Direct

Hey @Larathiel

Apologies for the frustration. We’ve run a few tests to confirm this issue but we could only see the part in which the clan name is not updated correctly when changing it. You mention in the repro steps that you crashed at some point. When did that crash happen, before, after or in-between name changes?
Thanks in advance.

Comment
    Ignasis on Forums - Thread - Direct

Hey @ArthiumX

We’ve corrected the setting and triggered a server restart. Could you let us know if you can finally summon your avatar during today’s raid time?


08 Jul

Comment
    Ignasis on Forums - Thread - Direct

That would explain why they’re not spawning. We’ve sent note to our team about this so they can evaluate options to avoid this problem in the future.

Comment
    Ignasis on Forums - Thread - Direct

Thanks for the confirmation. Sending your feedback to our team so we can look into it.

Comment
    Ignasis on Forums - Thread - Direct

Hey @Achroi

You mention this is happening in single player. Do you have any mods installed in your game?

Comment
    Ignasis on Forums - Thread - Direct

Hey @Ragnaguard

Thanks for the heads-up, sending note to this torch in particular to explain how gravity works.

Comment
    Ignasis on Forums - Thread - Direct

Hey there,

Sending note to our team about this building placement so they can fix it.
Thanks for the feedback.

Comment
    Ignasis on Forums - Thread - Direct

Hey @F_Constantine

Apologies for the frustration but for the time being this is intended behavior. The extra socket in the fence foundations wasn’t intended in the first place and made them ultra versatile outside of their original design intention clearly instated in their own name (foundations for fences). This led to a lot of exploit usage that affected performance in critical ways.