Here's a link to a support page that might answer your question but also has a link to contact the billing team to get help with it
https://support.runescape.com/hc/en-gb/articles/206827535-Unknown-transaction-
Here's a link to a support page that might answer your question but also has a link to contact the billing team to get help with it
https://support.runescape.com/hc/en-gb/articles/206827535-Unknown-transaction-
Why is it that can't you use the recovery system? That's the route you'll want to take, if you're unable to receive the emails with your current email address