LieutenantToast

LieutenantToast



21 May

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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! If you're still seeing this issue now, and after trying other browsers, please go ahead and reach out to Xsolla support directly so they can help investigate further and assist you!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!
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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! Please check out our helpful FAQ here for more details on when and how to download and play: https://forums.ashesofcreation.com/discussion/49654/spot-testing-schedule/p1

I'm going to go ahead and close out this thread now, but please don't hesitate to reach back out if there's anything else we can assist you with!
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Hiya friends - just popping in with a quick reminder here that we haven't announced any upcoming test/release dates beyond Alpha One at this time, so probably best not to confuse some of our newer friends with any speculation <3 tyty!
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    LieutenantToast on Support Forums - Thread - Direct
Hiya folks! Discord is certainly not required to get info in regards to testing - we've emailed out in advance of every test, and we've also been keeping the forums updated with the latest test news in this category: https://forums.ashesofcreation.com/categories/alpha-one-preview-testing

I would definitely recommend searching in your email inbox for "Intrepid" directly if you haven't seen our latest test messages to you!

I'm going to go ahead and move this thread on over to our Support & FAQ section and close it out, but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!

20 May

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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend - glad to hear you were able to find the answers you needed!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer!
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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! As noted above, the Adventurer Pre-Order Package will be available until August 13, 2021 at 11:00 a.m. Pacific - you can read more on that in our helpful FAQ here.

As there is scheduled to be ongoing non-NDA testing up through August 13, you will be able to see videos/images before that availability window ends!... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! You can check out the latest updates on our spot testing times in our schedule and FAQ here: https://forums.ashesofcreation.com/discussion/49654/spot-testing-schedule/p1

In addition, as suggested above, the quickest way to get updates on testing is by connecting your Intrepid and Discord accounts - you can see how to do so from the banner at the top of the link I shared above!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer!

18 May

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Glorious Ashes community - we're excited to continue our new series called Guild Gatherings! Guild Gathering topics are a "reverse Q&A" similar to our Dev Discussions, where we ask you about your thoughts on everything related to guilds.

Our team has compiled a list of questions we'd love to get your feedback on regarding guild tools, gameplay, your previous experiences, and more. Join in on our Guild Gatherings and share how your gaming family is special to you!


Guild Gathering #4 - Team Building
What kinds of activities do you like to participate in with your guild outside of the game?

Keep an eye out for our next Guild Gathering topic regarding your fondest guild memory!

-------

Greetings again everyone - thanks so much for... Read more

15 May

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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! You won't be receiving a key for testing, as the Alpha One access is already tied directly to your account! Now that you have your forum roles here for Alpha One, you can visit this forum category to see more details on how to join in our testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!
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    LieutenantToast on Support Forums - Thread - Direct
Hi there - looks like you're all set here with your roles on the forums now, and as noted you can follow the instructions at the top of this forum category to get set up on Discord as well!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
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    LieutenantToast on Support Forums - Thread - Direct
Hi friend! Our team is constantly looking into the latest technology to see what would make sense to incorporate into our own development processes - stay tuned as we continued to share more of these updates as we dive deeper into testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer!
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    LieutenantToast on Support Forums - Thread - Direct
Hi there! There is no way to trade for previous items, as once a cosmetic is gone from the shop it's gone forever and can no longer be obtained again - sorry about that!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer!

14 May

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    LieutenantToast on Support Forums - Thread - Direct
Hi there! Looks like someone else already got you a helpful answer above on how armor appearance is reflective of your character's race.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's any other questions we can help answer!
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    LieutenantToast on Support Forums - Thread - Direct
Hi there - looks like someone already provided you a helpful answer above for how to mark existing threads as read!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!

13 May

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    LieutenantToast on Support Forums - Thread - Direct
Hi there! With the recent profile page overhaul, there is a known issue at the moment where it is only displaying one of your referral codes, when you may have had multiple codes visible in the past. It sounds like perhaps it is currently only showing you a referral code that you used less frequently, and not one of your other ones you used more often. This is simply a display issue that our team is working to address now!

I'm going to go ahead and move this thread on over to our Support & FAQ section and close it out, but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hiya friends! For anyone who recently upgraded to Alpha One access, please follow the steps below exactly in order to get set up here on our forums and on our official Discord:

[list=1]
[*] Make sure that you log out of and back into the forums and hard refresh (Ctrl+F5): https://forums.ashesofcreation.com/
[*] Check to see that your forum profile has Alpha One listed next to your Roles here: https://forums.ashesofcreation.com/profile
[*] Visit the Alpha One Preview Testing category here: https://forums.ashesofcreation.com/categories/alpha-one-preview-testing
[*] Follow the instructions in the orange banner at the top to connect your Discord and Intrepid accounts
[... Read more

12 May

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Hey, pulling aggro is pulling aggro, right? 🤣 loving these, keep 'em coming! <3
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    LieutenantToast on Support Forums - Thread - Direct
Hi there friend! It sounds like you've already taken all the right steps by reaching out to our team in a support ticket for further assistance with your two factor authentication :smiley: while our team is currently working through a slightly higher volume of tickets than usual right now due to upcoming Alpha One testing, they will be replying back to your ticket in the order it was received!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything we can help with!
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    LieutenantToast on Support Forums - Thread - Direct
Hi there! Yes, we do plan to support Russian in-game, and you can see what other languages we plan to support in our helpful article here!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help answer in the meantime!
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    LieutenantToast on Support Forums - Thread - Direct
Ah! Yes, you can already accomplish this to an extent as well by using the "Quote" button in the bottom left hand corner of any post! If you click on that button on multiple posts, it will add them in sequential order to the existing comment you're writing in the thread :smiley: that way you can quickly quote multiples at once!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!