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Dude i have an error "Windows 8 is not supported" all of a sudden after all these years of Fortnite?! :(
Apply the updates to 8.1
Dude i have an error "Windows 8 is not supported" all of a sudden after all these years of Fortnite?! :(
Apply the updates to 8.1
Apply the patches to get to 8.1
Any new news? Just glad I wasn't going to be attempting FNCS, otherwise I would be flipping out.
We just pushed a patch a few minutes ago, this should have fixed it - it did in our internal tests. If not, let me know and we'll keep at it.
u/MagmaReef any new information?? this problem still exists even after 1 whole week!
We just pushed a patch a few minutes ago, this should have fixed it - it did in our internal tests. If not, let me know and we'll keep at it.
Soooo, is a fix still being worked on? It's day 3 & there's still no status. I'm not trying to sound impatient but I just wanna know if it will be fixed anytime soon?
Yes, we are actively still working on a fix and I'm sorry that you're having this issue. We thought the patch we pushed this morning was the correct fix, but it didn't appear to fully solve it for Win7 users.
Hi, Windows user here. It seems as though, based on Twitter comments I’m reading, there are many players still being affected by issues with Hyperion. Is the fix Byfron is referencing above the contact form on their website the one that Epic released? I’m not clear which company released the fix. If Byfron is working on something independently, I’ll hang tight. Otherwise, I’ll submit whatever data I can to them so they can get this sorted.
Really sorry you guys are going through so many issues with this update. I’m somewhat worried the result will simply be ending support for Windows 7 altogether if Byfron isn’t able to find a solution quickly.
Hyperion is applied to Fortnite during the build stage. We ask folks who are having Hyperion-related crashes (such as the ones mentioned in this thread) to submit their crashes to Byfron so that Byfron can find and fix any bugs, then we at Epic will generate a new Fortnite build that contains those fixes.
The build we shipped today was supposed to have resolved the two known bugs on their support site. If it didn't, obviously there are more bugs and both parties will work toward finding and fixing anything else impacting players.
So my question is, has this potential fix already been deployed? Because if it has, it hasn't been fixed. I went from having the "irrecoverable error" to this.
Now if I click cancel on that box the game just shuts down. If I click OK the game says it is running but not responding (although I can't actually see it running) and I have to end program with task manager.
I do have KB4534310 installed and up to date. screen cap
Yes, our client patch that went out this morning fixed a few bugs. Apparently not all and I'm sorry to hear that it didn't fix yours. If you can run the triage tool here, that will hopefully upload the crash dump so that we can figure out what else might be wrong and fix it as soon as possible.
Can you try the troubleshooting steps here? https://byfron.com/support
Just tested, didn't work.
Still got the "The application encountered an unrecoverable error.
Click 'OK' to create a memory dump, then please share it on our support side." error message.
Can you please go ahead and do that?
how can it resolve without the game updating the local files?
or is the issue based on a server response.. but that seems unlikely, opening FortniteClient-Win64-Shipping (without _BE or _EAC) results in the same error, tcpview doesnt show any new connection, i assumed something was compiled in since the game has had at least one or two w7 launch issues in the past
We believe the update just released should fix it. Please let me know if that is not the case.
Where do I find that dump though? Can't seem to figure that out sadly.
Should be in %LOCALAPPDATA%\Temp and then HYP???.tmp files.
Win 11 here, same error even after uninstall/reinstall.
If you can upload it to here (https://byfron.com/support), we can work with Byfron to investigate. That said, I think we have a lead on what it is and are working on the fix.
I'm now getting a popup message.
"The application encountered an unrecoverable error.
Click 'OK' to create a memory dump, then please share it on our support side."
Where does the dump save exactly, and where exactly do you want it uploaded (or do you have enough of them already)?
Honestly hoping this can be fixed soon, as I need to finish my NINDO quests, as I'm 9 Top 6's away from finishing them all.
If you can upload it to here (https://byfron.com/support), we can work with Byfron to investigate. That said, I think we have a lead on what it is and are working on the fix.
I recommend installing the update to help secure your Windows 7 system.
https://www.catalog.update.microsoft.com/Search.aspx?q=KB4534310
It's a freely available download.
Do you mind going through the steps here and uploading the crash dump? We're trying to figure out what it is about Windows 7 that's resulting in this. Thank you!
Can some of you with the issue try launching and see if it is resolved?
The problem is definitely from EAC but caused by the new update. I am also using Windows 7 so it could have a connection.
Yes, it's a known issue with Win7. We hope to have a fix within an hour or two.
Windows 7 (please don't judge, it's temporary), however people are saying it's related to EAC.
Yep, but it's because you're on Win7. Hoping to have a fix out within an hour or two.
How can this bug be reproduced: It happens when I try to launch Fortnite after today's update. I don't know what causes it, but I've seen reports of this happening to others as well.
Platform: PC
What version of Windows?
Fun Fact: Epics anti cheat system can ban you for using swings.
Fun fact: it only ever banned you for being on the swings on October 8th, 2017. Never before and never again. Our bad. :)
