OminousGMan

Hey there everyone!

I just wanted to let you know that I’ve reported this with the Dev Team

OminousGMan - Support Human

Hello there @turintuor

It’s as @Graeme pointed out this is the indented behaviour, Gnomes killed in a Gnome Vault do not count to wards the Gnome Vault Key pity counter. It only counts Gnomes that randomly spawn in battles with loot bags

OminousGMan - Support Human

Hey @gmorin2,

We are currently looking into this to see if this is the intended behaviour of the Epic Vault Rewards or not.

OminousGMan - Support Human

Hey hey!

@Madd_Hurricane beat me to it. Heal just gives a troop any lost life back up to there HP max, the spell is working as intended.

OminousGMan - Support Human

Hey @Qoob,

Thanks for posting this. I’ve confirmed with the Dev Team that Skroll Reborn shouldn’t be in the reward drop pool for Legendary Tasks. I’ll submit a report to the team so this get fixed.

Thanks for bringing this to our attention, much appreciated

OminousGMan - Support Human

Hey hey

Thank you for posting this! This issue isn’t a bug as Heatwave works the same way as Storm Soul, just a problem with the wording. We are going through a long process to make the wording is consistent across all descriptions.

Thank you for sharing this, it’s much appreciated

OminousGMan - Support Human

Hey hey

Thank you for letting us know about the translation issue, I’ve passed this on to the Dev Team so we can get the correct translations implemented into Gems.

Much appreciated

OminousGMan - Support Human

Hello there!

Thanks for raising this issue, I’ll add this to my report and place a request to the Dev Team to get this looked into. I’m not to sure how long this may take to correct as game development and fixes will take priority over any forum bug fixes.

Thanks again

OminousGMan - Support Human

Hey there everyone!

I really like the suggestions you’ve all brought up here. I’ve add this to my report and will pass this to the Dev Team to consider.

Thanks so much for posting

OminousGMan - Support Human

Hey @xGemwizardx,

Thank you for bringing this to our attention. The reason we only have flag portraits for a few countries is that most of our players come from those areas and we have given more to content those countries.

But if you would like to see more flags and holidays celebrated please let us know which ones are important to include I’ll pass feed back on to the Dev Team.

OminousGMan - Support Human

Hey @LucianDevine,

Thank you very much for posting this

I’ve looked into it and this is not the intended behaviour as Mana Potion Gems are more in line with Heroic Gems and shouldn’t be able to be selected when you are using these select a Gem Troop spells.

I’ve reported this to the Dev team so this can be fixed. Thanks for raising this!

OminousGMan - Support Human

Hey @Martentos ,

@mitamata, @Shimrra and @alv-thanos beat me to it ...

Hey @Aragorn1

This is a very strange thing you’ve experienced. Could I get you to uninstall and reinstall Gems of War and see if that helps.

If not could you please follow the steps in this article: https://gemsofwar.zendesk.com/hc/en-us/articles/360000259976-Xbox-general-troubleshooting

Please let me know

OminousGMan - Support Team Human ...

Hey @Snooj

I’m just wanting to ask what version of Android do you have installed on your phone?

This article may be able to help: https://gemsofwar.zendesk.com/hc/en-us/articles/333757034935-General-troubleshooting-guide-Amazon-iOS-and-Android-

Let me know how you go

OminousGMan - Support Team Human ...

Hey Hey!

The reminder about the Event Medals comes up once per play session. I’ve passed this feedback on to the Devs to consider adding more reminders.

It was initially intended not to be so often as we didn’t want to spam you with pop-ups all the time

Thanks for providing this feedback!

OminousGMan - Support Team Human

Hey everyone!

We are aware of this and it’s a known issue on our end. The trouble is we are having issue being able to reproduce this on our side and we’ve looked into the code and can’t seen to find an error.

So we can look into this further, I want to ask a few questions so we can get more information try an establish a pattern as to what is causing this to happen.

• Which Kingdoms have you experienced the issue in?

• Has this happen after you’ve open a Boss Chest or your tokens evolve into Badges or Medals?

• How long the game was open for before the issue happened?

• Which difficulty level was the Explore run done in?

Thanks so much for posting this and if you think of or find any more information on this issue so we can get to the bottom of this would be much appreciated

OminousGMan - Support Team Human ...

Hey Hey @JamesDuring

Thanks for brining this to our attention. We know there has been a lot of confusion around how Lycanthropy Gems are meant to be treated when it comes to Purple Gems.

I received clarification that they should be more in line with Heroic Gems and shouldn’t be able to selected when you are using these Select a colour Troop spells.

Thanks for this again!

OminousGMan - Support Team Human

Hey there!

Thanks for posting this. We are aware of this issue and can confirm this has been fixed in update 5.6.1, which was released today

OminousGMan - Support Team Human

Hey there everyone

I asked the Dev Team about this and they’ve confirmed that this isn’t a bug, as 3 different fights are meant to be available in Phase 1. An unfortunate typo in the weekly blog post happened which has lead to this confusion. We’ll update the Blog post to reflect the correct information.

Sorry for any incontinence this may have caused.

OminousGMan - Team Support Human

Hey hey

It’s as Potemkinz and Kezef have said this isn’t a bug. If one Troop with Quick Trait has the status effect of being Frozen, but another Troop in that team also has the Quick Trait the extra turn will be granted as each Troop Ability and Trait is independent from one another.

I hope that helps clear up any confusion.

OminousGMan - Team Support Human