devtrackers.gg
Hi folks, we want to give everyone an update on an ongoing situation involving the trading and duplication of Alpha Reward items, including the ‘Gold Rush’ Boost.
Earlier this month, we banned a small number of accounts after an investigation showed that they acquired a Gold Rush Boost (also known as Alpha Boost) after filing false compromised account claims with our Player Support team. Some of these accounts were then sold to other players, with the included trade-locked Alpha Boost being the primary incentive for the transaction.
After further review and discussion, we’ve made the decision to unban these accounts, with a small handful of exceptions. The exceptions are accounts tied to the original sellers mentioned above, or to players that independently filed false compromised account claims. We’re following this up by reviewing the unbanned accounts, and removing trade-locked Alpha Boosts from them as needed. We are also extending the freeze we put on issuing t...
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