RiotNaCl

RiotNaCl



15 Apr

Comment

Originally posted by Hibbsan

Please tell me that the Cypher camera weapon exploit is fixed? I do not want to go against that anymore.

this should already be fixed in game.

Comment

Originally posted by Portaljacker

I would just love to be able to open the game, or any Riot game at all but I still can't for some reason.

I opened a ticket (#47251670) and commented in the bug thread: https://www.reddit.com/r/VALORANT/comments/fwjskd/valorant_closed_beta_bug_megathread/fnewxhu/

i passed this on to the relevant team. thanks for reporting.

Comment

Originally posted by _Desura

For what reason is it intentional? I understand it in live matches, but generally customs don't happen with anyone other than friends.

customs are used for private competitive matches or tournaments, not just friends or testing around. Like i mentioned above, we are exploring options, but for now, we just aren't done making the game.

Comment

Originally posted by zeohi

Is there a reason it's intentional? It feels like I'm hostage to spam clicking end round after wanting to just test something quick with a buddy

its intentional now because were in beta, not done with the game yet

Comment

This is intended for now, we are exploring options to make this more clear in the future for customs. If you don't intend to finish a custom game, we recommend starting it with cheats enabled so you can end it from that menu. Otherwise you need to exit the client and wait 5 min or so.

EDIT: Adding some clarification. By intended, I mean we know this is how customs currently function, and we are/were ok dealing with this behavior for right now. We know it's not optimal, we know it's painful for friends wanting to test stuff out, and we will have a better solution in place before we ship. We just haven't gotten that work done yet, but be patient, we will.

Comment

Thanks for the kind words. We made this game for you, and much like the jelly of the month club, we intend for it to be the gift that keeps on giving all year round.

Comment

Originally posted by blANK_NX

contacted them after you replied, but still no response. is this normal?

Their response times are a little slower than normal right now. We appreciate the patience.

Comment

Yeah it's a bug. We've seen some weird stuff like this in the past. I'll have someone take a look. Let me know if you figure out a way to do it consistently, just don't tell the rest of the internet :)


14 Apr

Comment

Originally posted by 30mofwebsurfing

Yea, I would be very surprised if they don't tap into the whales. I used to play a "mostly" single player mobile star wars game that let you join guilds but they we're really that big of a thing. The top 10 guilds were almost exclusively Arab run or own or entirely comprised of, the amount of money dumped into a freak single player mobile mmo blew my f**king mind. I also hope they have Arab server on launch because it's taken 4 years for overwatch to get theirs (it's rumored to drop tomorrow, and is currently used on the ptr).

Galaxy of Heroes?

Comment

Originally posted by blANK_NX

  • Region: EUW
  • Type of Bug: Account problem
  • Description: I got my key, and got notified through both twitch and e-mail. But when i go to my account on the website, it still says that i have not yet gotten then key. Does it usually take a bit of time or do i have to do something?
  • Video / Screenshot: -
  • Steps to reproduce: -
  • Expected result: -
  • Observed result: -
  • Reproduction rate: -
  • System specs: -

Contact player support

Comment

Originally posted by Catrio

  • Region: NA

  • Type of Bug: In Game

  • Description: Crash to desktop at seemingly random times. Maybe I'm seeing a pattern where there is none, but it seems to happen earlier in the rounds. This does not occur in the menu. It doesn't happen every game, sometimes multiple times a game. I would guess an average of once every other game. None of my friends are crashing at all.

  • Video / Screenshot: N/A

  • Steps to reproduce: I have found no steps to reproduce this, other than playing the game

  • Expected result: I can play the game without crashing mid round

  • Observed result: I could not play the game without crashing mid round

  • Reproduction rate: 1/10

  • System specs: Ryzen 5 3600X, GTX 960 (Driver version: 442.59), 1...

Read more

Have you tried deleting your install folder and reinstalling?

Comment

Originally posted by ZenoVeil

- **Region:** NA

- **Type of Bug:** Client Bug

- **Description:** We were unable to successfully install while a riot client process is already running

- **Video / Screenshot:**

- **Steps to reproduce:** Havent gotten past the install button

- **Expected result:** Unable to install

- **Observed result:** Unable to install

- **Reproduction rate:** Every time i try to install even after restarts

- **System specs:** n/a

Make sure you don't have league, LoR, or riot client services running in the task manager.

Comment

Originally posted by CompositeMist

Region: NA

Type of Bug: 6-Players in Game

Description: We had a 3-man queue where we played properly. A friend of ours logged into my friend's account, but it didn't kick him out and let him play. So our team had 6 players. He was able to move and play and we could also hear him talking in-game.

• Screenshot: https://cdn.discordapp.com/attachments/688926582743629867/699376178213158992/unknown.png

Reproduction rate: We haven't tried it again due to fear of abusing it and getting banned, but when we did this before it should just log the person out of the game which for some reason it didn't do in this scenario. When it happened our friend just said his game "freaked" out and didn't kick him out.

Steps to reproduce: The steps were really just have a...

Read more

Thanks, we are tracking this and working on a fix.

Comment

Originally posted by BrockMister

  • Region: NA
  • Type of Bug: Client/Server
  • Description: Despite being located in NA I can only connect to EU servers and cannot play with NA friends or join their parties.
  • Video / Screenshot: n.a.
  • Steps to reproduce: idk
  • Expected result: idk
  • Observed result: idk
  • Reproduction rate: idk
  • System specs: RTX 2080, i9 9900k

You will need to put in a ticket with player support to resolve. Was your account ever from the EU and then transferred to NA?


12 Apr

Comment

Originally posted by _Lum0s

/u/RiotNaCl

/u/Wee_Timmy

Sorry for mentioning you guys, but you should check this issue. Happened here also:

https://www.reddit.com/r/VALORANT/comments/g04dxv/we_played_a_game_where_1_guy_was_somehow_on_both/?utm_source=share&utm_medium=web2x

Comment on that post:

I've seen this before. Guy on our team disconnected with internet trouble and when he reconnected he was on the other team. He tried to replicate it a few times and got it to work and switched back but it was definitely interesting.

We are aware and are looking into it.

Comment

Originally posted by evazetv

I would love to have a place to leave feedback too! Have played like 50 hours already and I have encountered a bunch of bugs

You can report bugs via the support link in the client menu. Or in the megathread.

Comment

Originally posted by DownVoteGuru

I dont know if you know but when i use mei's icewall on Sam the cyber dog when he is on his cam he phases through the ice and can stay inside it.

i dont even know what any of that means


11 Apr

Comment

Originally posted by supesrstuff11

Yo, is there a good official place to report bugs similar to this? I know there's the megathread on the reddit here, but is there another avenue?

Click the support link in the settings menu, these will eventually end up as tickets in our backlog.