Sarno

When the forum embeds another post, related by the reply functionality, into another post it fails to ensure that the embedded post has text in the correct colour.

This issue was resolved during yesterday’s maintenance.

Thanks again for the report!

The next time this happens, after you’ve closed the game client could you please upload the game’s log files? You can attach them to a forum post using the button.

Hi Tikhilszeh,

I understand you’re rebooting the computer, but could you give a detailed description of what happens prior to you doing so? Is the system freezing, is the computer turning itself off, etc.

It would also be very helpful to know whether this is on Windows, Linux, or a Mac and if you’re currently playing using a desktop or a laptop. Sorry for having so many questions!

Moving thread from #bug-reports to #technical-support.

Hey all,

If anyone’s still having issues, please try following the steps in this support article.

Hello,

Could you please create an MSInfo report and send us that file directly?

Only Fire, Cold, and Lightning are Elemental.

Could you please try changing your game settings to Very Low?

Moving thread from #bug-reports:launcher-bug-reports to #technical-support.

Appreciate the courtesy, and apologies for the inconvenience! The tags are currently in a bit of a weird place and can only be applied by staff, but that’s very likely to change in the neat future.

Patch 0.7.9 will be our first update to include an entry from Phase 4 of our forecast.

Hi Dsion,

I checked prior to responding to your forum thread yesterday, and your account definitely does have the Juvenile Skullen pet available. Could you please take a screenshot, upload it to Imgur, and post a link to that here if you’re being told otherwise in-game?

MTX1687×1440 2.48 MB

...

The clients are completely indepedent of each other. If you use the standalone client and don’t buy the game on Steam, there is no reason to link your Steam and Last Epoch accounts.

Of course you’d be one who finds this.

Thanks for the report!

I think you’ve confused Steam’s refund policy with ours there, Jerle.

To clarify - our policy is one of ‘no questions asked’ refunds within 48 hours of purchase, regardless of time played. Steam’s policy is within 2 weeks with no more than 2 hours gametime. Our policy does not apply to purchases made on Steam, and vice versa....

Hey there,

The default keybind for the Cosmetics window is the K button. That particular UI window is one of the ones most in need of a visual update. The pet slots are the two large slots on the left.

This is only shown when the above text is clicked on.

[details=“This is always shown.”]
This is only shown when the above text is clicked on.
[/details]

Hello,

Integrated graphics do not meet our minimum system requirements, and so unfortunately it is unlikely that Last Epoch will ever run well on that particular system.

Threads posted on our new forum - well, “new” forum - are configured at the time of creation to close themselves after one of several criteria has been met. Threads migrated from our previous forum weren’t created here, and thus never had that setting applied.

I manually applied that setting to this thread shortly after it was resurrected, which is why the forum states it will be closed after two months of inactivity even though it previously had gaps in activity longer than that while remaining open to new posts.

Hello,

We are unable to assist with refund requests in cases where Last Epoch was purchased from other companies, as we have no access to their payment systems.

As you bought the game from Steam you will need to contact Valve regarding this.

Reckon Trasochi’s fix would apply here, @Hackaloken?