Sarno

Sarno



14 May

Comment
    Sarno on Forums - Thread - Direct

As you know, the upcoming Patch 0.7.8 features the eighth chapter of campaign content. In addition to new zones and new enemies, a new chapter means new music!

Here’s the new ‘Moonlit Shrine’ track coming as part of this update;
 

Comment
    Sarno on Forums - Thread - Direct

Hi there,

This is something we can arrange for you manually if you reach out to us directly.

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    Sarno on Forums - Thread - Direct

Hey there!

We aren’t currently providing this information, however we are exploring ways of doing so in future.


13 May

Comment
    Sarno on Forums - Thread - Direct

You won’t have fewer stash tabs than you do currently.

Post
    Sarno on Forums - Thread - Direct

In Patch 0.7.8 we are overhauling the stash, introducing a lot of new features and options!
 

This post describes features coming to Last Epoch in a future update. While some of these may require that in-game currency be spent to unlock them, the below features will not be microtransactions (“MTX”) and will not require real-world money to obtain.

 

Table of Contents
1. L...
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    Sarno on Forums - Thread - Direct

Hello,

Unfortunately, we’re unable to discuss order-related information on our public forums. Please contact us directly here and someone will get back to you as soon as possible. Thanks!

Comment
    Sarno on Forums - Thread - Direct

Hi @Octiva,

We’ve just received and responded to your second support request, though as you appear not to have received our response to the initial one (did you check your Junk folder?) I’m not sure whether you’ll receive that one. For that reason, I’m temporarily re-opening the thread.

As we’ve tried explaining via e-mail, we are unable to assist you with this request. While we are the developers of Last Epoch, we do not have access to the payment systems of third-party companies such as Valve. To request a refund of a purchase made from Valve, you would need to contact them directly. There’s a Steam support article with more information ...

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12 May

Comment
    Sarno on Forums - Thread - Direct

Alright, we’ll be posting further updates here;

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    Sarno on Forums - Thread - Direct

Investigating continued reports of authentication failure.

Comment
    Sarno on Forums - Thread - Direct

We’ve implemented a potential solution to address reports of authentication failure and are currently monitoring the situation.

Comment
    Sarno on Forums - Thread - Direct

Moving thread from #customer-service to #technical-support.

Comment
    Sarno on Forums - Thread - Direct

We’re investigating reports of this now.

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    Sarno on Forums - Thread - Direct

Thanks, I’ll be investigating this.

Comment
    Sarno on Forums - Thread - Direct

Hey Baltax,

Could you right-click on the link, choose to copy the link location, and post it here?

Comment
    Sarno on Forums - Thread - Direct

Thanks for the post!

We don’t have any immediate plans to support GeForce Now or other streaming services as doing so would entail more testing as well as additional training for our support staff. Our existing commitments have us more than busy for the moment. :smile:

That said, we’re excited to see where game streaming goes in future - we do have a desire to gradually bring Last Epoch to more platforms as we find the resources to do so.

Comment
    Sarno on Forums - Thread - Direct

This issue has been resolved. Thank you for the reports!

Please create a new thread if any further issues arise.

Comment
    Sarno on Forums - Thread - Direct

Heyo,

There’s been some changes to make staff posts more visible.

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    Sarno on Forums - Thread - Direct

Yesterday we mentioned bringing the forum down to work on some additional features.

The most significant changes are;

  • A link to a Dev Tracker has been added to the top of index pages.
    • We plan to ultimately replace this with an alternative that will omit forum posts in the categories #customer-service, ...
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11 May

Comment
    Sarno on Forums - Thread - Direct

Patch 0.7.8 is not being released this week.