Seawolf

I appreciate everyone helping me understand the facets to this issue. I am working with the team on ways we can help.

This is helpful, thanks. I am genuinely trying to understand the factors in this situation.

I think having opened your Founder’s Packs and then not being able to login is 100% a valid issue and I’ll discuss with the team.

I also hear the complaint that folks want guidance on where to go based on language. They don’t want to be one a server where the dominant language is not theirs.

For folks who only have one server option due to your friends not being willing to move for you, there isn’t likely anything we can do.

If we were able to add more language dedicated servers would it solve this issue? Or would folks still not move because their friends won’t move?

Are your friends also sitting in queue to play on a high pop server instead of all of you agreeing to go to a lower pop server?

You could play on a server with no queue, I am trying to understand better why you feel that isn’t possible.

Why would you need to transfer?

I am trying to understand, is the issue that you want more language dedicated servers?

We are fully prepared to support additional players as they come in.

Please be sure to check out the server status page, there are servers with less or even no wait.

These threads are being closed because folks keep creating new threads that have the same answer. Due to legal or contract limitations we are not able to publish in these regions. It has nothing to do with feedback.

Unfortunately, we do not have the publishing rights for this region.

Amazon Games does not have the publishing rights to support this version of Lost Ark in Singapore.

Amazon Games does not have the publishing rights to these additional regions, if this changes we will announce that.

Can you refer me to a specific dungeon that folks are reporting as different from version in other regions?

Please use the refund policies of the platform where you purchased.

Folks can’t seem to talk about character customization without things getting political. Thanks for your feedback, we’ll continue to field requests and suggestions for Character Creation and improve it over time.
Quick warning, please don’t discuss politics on our official forums.

Sometimes Mokoko seeds appear “off map” in Dungeons and you may have to find hidden areas to access them.

Moving to support section.

Region Lock is not a thing, you are referring to Publishing Rights, which we do not currently have. If this changes we will let you know.

That was a response to a statement that Steam has the tools to prevent that exploitation.

Regarding in store pricing, we provided these suggestions and feedback to the monetization team.