ShieldMaiden

Now locking this thread as all information has been provided to CS.

The recent price changes are the result of updates made against the current currency exchange rates so that prices remain normalized across regions without significant differences in cost from region to region. Due to this change, some regions will see slight decreases in pricing while others will see increases.

The pricing that was released in Turkey on the day of the update (2/8) was incorrect due to a back end error, and this has since been fixed. If a purchase was made before this fix was in place on 2/9, players can reach out to Customer Support for refunds.

The recent price changes are the result of updates made against the current currency exchange rates so that prices remain normalized across regions without significant differences in cost from region to region. Due to this change, some regions will see slight decreases in pricing while others will see increases.

The pricing that was released in Turkey on the day of the update (2/8) was incorrect due to a back end error, and this has since been fixed. If a purchase was made before this fix was in place on 2/9, players can reach out to Customer Support for refunds.

Items that are currently locked are the ones that are going away, items that were used or are currently usable won’t change. Gold refunds will only apply to the items that are removed.

Those that would like their accounts investigated, please reply with your Steam ID. Thank you!

Steam IDs that I recieved:
ziej
fidelity
cesco

I’ll bring this up with the team again and see if we can reopen the investigation with this.

Thank you for these reports! I’ll update the team, as always, server name is super helpful so we can monitor those servers. Thank you!

I’m continually updating the team with these threads, please include the error code along with server name and what you were doing at the time. It’s super helpful! Thank you!

Thank you! That seems to be what is triggering the problem, letting the team know to look into it.

Can you all confirm that you’re using the Korean VO pack?

Thank you for this! I’ll let the team know and maybe they can reach out to GFN and see what is going on.

Letting the team know to look into this, thank you for the heads up! Please let me know if there are any changes.

Good morning! Could you please give me a little more detail on the problem you’re experiencing?

Ah I understand now, well in that case you can earn the Adventurer’s Chosen (anniversary skin) through the event.

You can get skins for free through the Twitch Drop.

We’re aware that disconnects are on the rise again and are currently looking into it. Please let us know the server you’re on along with the error message you’re getting when disconnected. If you’re hard crashing, please let us know what you were doing at the time. This is all super helpful information to us, thank you!

Hello all, I see there is an uptick in disconnects once again. If you could please be sure to include your server and the error message, or if its a hard crash, please explain what you were doing. Thank you!

If you could please let us know the server and what error code you’re getting? Or if its just a hard crash, at what moment is it crashing?

We are aware of the ping issue and have been looking into it, please let us know if you continue to experience high ping.

Location in game and what you’re doing is helpful! Along with server name.

Thank you for the heads up! The team is aware and looking into this.

If you could, please let us know where in game you’re seeing the most bots or what they are doing. Thank you!