Silmaril

Silmaril



19 Sep

Comment
    Silmaril on Support Forums - Thread - Direct
We are indeed hoping to keep Forums open, and are monitoring the numbers closely to see if there is any upsurge on the Forums in not only the number of posts but also the number of unique users.
As usual the more the merrier here, as it really will help us.  
Comment
    Silmaril on Support Forums - Thread - Direct
You do not need to use your Elvenar sign in as Discord would not recognise this as it is only used for your accounts with us here at Elvenar. Discord sign up is completely independent from us, you would either need to register a new account with them or use an old account if you have already created one in the past on there.  
Comment
    Silmaril on Support Forums - Thread - Direct
Were you trying to create a new account there @lilymarlene or amend your current one?  
Comment
    Silmaril on Support Forums - Thread - Direct
They have, as well as our announcements and release notes, these are now all located on Discord.  

11 Sep

Comment
    Silmaril on Forums - Thread - Direct
sunrae said: It wont let me claim the account as my email was registered a few years ago & it keeps saying as it's already used I can't claim. I don't think I will bother with it, the forum is where I get all my info and questions answered anyway, it has always been very useful. Instead of discord perhaps the forum should have been advertised more, but Im not really tech savvy so maybe I'm missing something.
You would need to use the original account to sign in as Discord operates using email and mobile/cell number. If you need any help, please reach our to su... Read more
Comment
    Silmaril on Forums - Thread - Direct
sachadad said: Followed the link etc and got the reply that account was invalid. This was via Safari if that makes any difference.
That sounds like your email is perhaps already in use there, please pop a ticket into support if you would like more assistance.  

06 Sep

Post
    Silmaril on Forums - Thread - Direct
Dear Humans and Elves,

Please use this thread to discuss the official Discord server!

We're looking forward to your feedback!

Kind regards,
Your Elvenar Team  
Post
    Silmaril on Forums - Thread - Direct
Dear humans and Elves!

We have some exciting news: we are launching the official Elvenar Discord server today!

To join the Elvenar Discord server, just follow this link: https://discord.gg/avahJnmduW
Discord is a modern and convenient platform, and you can access it from your mobile device or your browser, wherever you are.

Once you're in, you'll find a lot of cool stuff waiting for you:
- All our future game announcements, so you don't miss any new features or events
- Regular contests, where you can win awesome prizes and show off your skills
- A direct way to share your feedback about the game or report bugs, so we can make Elvenar even better together
- Most importantly, an easy way to meet and interact w... Read more

01 Sep

Comment
    Silmaril on Forums - Thread - Direct
Happy to hear this, thank you for the update :)  

31 Aug

Comment
    Silmaril on Forums - Thread - Direct
This is basic device management that I am mentioning, every person using a device, be it pc, laptop, tablet, phone should be making this a regular routine for device maintenance ie at least monthly or bi-weekly if using app/s that are frequently updating their programming (like ourselves). I especially mention this here as I do not think everyone realises how their devices use caching systems and how they store outdated data to load sites faster. This outdated data is what causes most display issues. Why the support team are constantly reminding players to be mindful of this especially after any version update we make as we do fundamentally change a lot of programming with these; so when your device still keeps the old codes we deleted and then cannot load the new ones (as they block them) this is when all sorts of odd display issues can and will occur.
Does that help?  
Comment
    Silmaril on Forums - Thread - Direct
Please send these in to support @ElvenZorkan as we do not have any contact with the advertisers ourselves, but can forward on any advertisements that are inappropriate to the over 16's that Elvenar is designed for.  
Comment
    Silmaril on Forums - Thread - Direct
Have you also tried this on the 100% zoom setting @OldHag?  
Comment
    Silmaril on Forums - Thread - Direct
This can occur if a cache clear has not been done on the browser or the app after our update to a new version or a hotfix for bugs. As the caching system will regurgitate old saved codes and cause all sorts of display issues. Please do a cache clear and device restart after we release a new version and all will be well :)  

27 Aug

Comment
    Silmaril on Support Forums - Thread - Direct
Hence we have the numerous tooltips throughout the game, to assist players if they get a little stuck :)  
Comment
    Silmaril on Support Forums - Thread - Direct
Apologies I did question my memory with the Workshops vs Goods, happy to hear that you resolved it :)  
Comment
    Silmaril on Support Forums - Thread - Direct
This sounds like one of the quests in the new chapter, if memory serves me right this would be option 3 in a workshop (the 1 hour option). But do raise a ticket in support for this to be double checked so we are 100% certain of the context!  

24 Aug

Comment
    Silmaril on Support Forums - Thread - Direct
Looks like C-Nymph beat me to it :)  

04 Aug

Comment
    Silmaril on Support Forums - Thread - Direct
This is on several quests for the current Aqua Splendor @Sir Derf. It refers to paying for Witch Points, which is usually in the Study Effects aspect of the Cauldron, by swapping Goods for them.  

01 Aug

Comment
    Silmaril on Forums - Thread - Direct
Hey guys, I have just added a note to the release, 1.180 is currently delayed while we deal with a few technical issues.  
Comment
    Silmaril on Forums - Thread - Direct
Dear Humans and Elves,

We have today had to delay the release of the update to 1.180 due to technical problems.

Therefore none of the bug fixes OR the additional Province Expansion have arrived in the game.

Please bear with us while we work to resolve this, we hope to get the release now made within the next day or so.

Thank you for your patience!

Silmaril