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You'll have to raise a ticket with our support team to get it looked into!
You'll have to raise a ticket with our support team to get it looked into!
This is strange, I've forwarded it. If anyone experiences this again, please share a video like OP did, thank you!
Thank you for your write up! Will share the feedback!
Hey there!
If you haven't already, please try installing nVidia's hotfix driver version 451.85 which addresses an ingame freezing issue. You can download the driver and read about this here.
Make sure to check for windows updates and install the latest updates.
If the cpu related issues continue to persist and you have overclock running, try removing it. There is an accounting issue related to overclocking on some intel cpus and windows versions.
Update: The issues are being investigated https://twitter.com/PUBG_Support/status/1296310117382537216?s=20
This is beyond perfection
Hello,
while it's nice to hear that it still raises the question why I get told that he's banned and he starts playing afterwards. I've been posting gfycat replays to your support for quite a while now and this is the first time I IMMEDEATLY got a response that he's been taken care of. Yet that guy gets the chance to ruin games again afterwards.
Im fine taking the time to upload them but getting told that they are banned and them still going strong ruining games for everyone just feels like a slap in the face. This is not the first time I have experienced this and probably won't be the last time either.
I do not have information about when did you send the report and when did the CS respond so if you have the ticket number for me I can pass this along to our CS team and forward the feedback.
With this much of a performance upgrade (atleast for the 1 game I played) I'm confused how anyone could click disappointed
Could you tell me what your specs are (gpu, cpu, ram - overclocked or not) and how much of a performance upgrade have you felt since this patch? I'm trying to get as much info as I can since I still see some comments of players saying their performance is bad :(
Got this when loading to lobby. Restarts don't help, repair finds 1 bad file, redownloads it but finds it again. Can't play at all.
If you press Esc, it will open menu, but with 3-5 sec lag. Any thoughts? Devs?
https://cdn.discordapp.com/attachments/369865430925574145/745618796387238028/unknown.png
Could you let me know what region are you playing in and what your IGN is? You can pm me the info as well if you like! Thank you!
Hey all, let me know how the game runs since todays live server update.
Few notes for those who are maybe not aware:
If you are using an nvidia 451.67, please install their hotfix version 451.85 which addresses an ingame freezing issue (try installing this driver even if you have an older driver installed). You can download the driver and read about this here.
Make sure to check for windows updates and install the latest updates.
If the cpu related issues continue to persist and you have an intel cpu that is overclocked, try removing it. There is an accounting issue related to overclocking on some intel cpus and windows versions.
...
Read moreHey EZblacktears, I can confirm that this player has been permanently banned since yesterday.
Thank you for the report Christopher, he has been banned by our AC yesterday.
Hey guys, we've made the devs aware of this. They are already working on a fix. I do not have an ETA for the hotfix patch yet because the fix needs to be tested.
Hey guys, we've made the devs aware of this. They are already working on a fix. I do not have an ETA for the hotfix patch yet because the fix needs to be tested.
Shouldn't it be G36 for PCS Coupon instead of Beryl?
Nope, this is intended!
Is Sanhok gonna be merged back into the main random queues? It continuing to be split off in NA is killing the queues and making everyone fight way more bots than is necessary. Maps should be featured like that for a week tops -- and maybe not even at all in small regions.
Yes, this will be changed, not a 100% confirmed ETA yet. There is some testing and changes needing to be done so I cannot confirm whether this will happen on the Aug 12 or on the Aug 19 patch.
Absoluty not. It just bothers me. I don't know why
I've reported this :)
Some good changes for sure. Do we know if they plan on doing a weapons balance any time soon?
We don't have an ETA yet on this. Feedback is being collected and digested from both game data and player feedback :)
Hey there! We received an overwhelming amount of applications and we’re thrilled that so many are interested in the program!
Due to this, we have slightly shifted some processes. We are onboarding applicants on a weekly basis. After onboarding and training of new community reporters is complete, we will be able to open up the report channel to everyone.
Thanks Steve. Noticing a few vehicle issues after the latest patch too might just be a coincidence. Ill check my nvidia version.
Feel free to send me clips when these occur for you. Make sure you have the network statistics turned on. I believe that these issues are related to the connection.
Hey guys, regarding freezing: The latest nvidia driver 451.67 is causing freezing in several games and a hotfix version 451.85 has been released some time ago that you can download from their website so give that a go.
