Supercell_Max

Supercell_Max



09 Sep

Comment

Wonderful work, as always! 🥰


30 Jul


23 Jul


22 Jul

Comment

Originally posted by Supercell_Max

Hey!

We recently did a wave of name and/or description changes for clans that were violating our ToS. If yours was fine, then something might have gone wrong.

Could you please pass me your clan's ID tag? You can send it through DMs if you don't want it to be public.

We found your clan, and this was indeed a mistake. The filter has been a little too hard by picking up a word from your description, but it was overall perfectly fine. Sorry about that.

Edit: Your clan name and description have been reverted.

Comment

Hey!

We recently did a wave of name and/or description changes for clans that were violating our ToS. If yours was fine, then something might have gone wrong.

Could you please pass me your clan's ID tag? You can send it through DMs if you don't want it to be public.


21 Jul

Comment

Originally posted by Banita_94

Glad to hear you, Max. Thanks for the reply and thanks for letting us know that you care about, it really gives us a hope.

Unfortunately, those proceedings can be easily bypassed and they would affect only a few accounts, leaving global leaderboard untouched. Have you ever considered clan's punishments?

To prevent trading, is it possible to make the losses count?

Thanks.

As always, it's more complicated than it looks. We applied fixes and tried to tweak things numerous times, but it seems that players are getting more and more inventive and organise to find new exploits.
So yes, we're looking at some options to punish this type of behaviour for all players and clans involved, and of course, long term fixes.


20 Jul

Comment

Hey,

We're aware of this and closely looking into it. In the meantime, we recently banned clan leaders that were using exploits and/or win trades.

Just so you know that the team is not turning a blind eye to it and that we are taking action.


18 Jul

Comment

Hey,

Sorry for the late answer.

We recently banned clan leaders who were using exploits and win trades in Clan Wars. This might be related.


21 Jun

Comment

I love your art! Nice work 🙌


19 Jun

Comment

Originally posted by S-M-I-L-E-Y-

Hi Max, I'm sorry to say this, but I think you are misinformed.

According to the November release notes, you have improved Clan Wars 2 matchmaking to consider more Clan performance factors and make sure that Clans of equal level and activity are matched together in River Races.

https://clashroyale.com/blog/release-notes/november-update-1.html

Here's an example of a group of inactive clans at 2120-2149 trophies:
https://royaleapi.com/clan/2RUL9GY8/war/race

And here a group of active clans at 2085-2125 trophies:
https://royaleapi.com/clan/V8PQCGP/war/race

I can't believe, this is just random matchmaking based on trophies.

I double-checked with the team before posting my answer and they assured me that participation was not taking into account anymore.

It was the case before, so you're right by linking the November patch notes, but it was removed because it wasn't really working.


18 Jun

Comment

Originally posted by BlackJackMcQuack

There's an easier loophole to game the system.

Devious clans will have all but 10-15 members leave Sunday night before a new season begins.

Wait for the new CW matchmaking, and the algorithm pits them with 10-15 active participant clans.

Then all the members come back in and your 40-50 active clan steamrolls the four other 10-15 active clans every single week.

That's not possible. Clans matchmaking is not based on members nor participation. It's just trophies and league.
I know that it causes other issues and we will try to solve them in the future!

Comment

That's so cool! My vote goes to Electro Knight.


17 Jun

Comment

Originally posted by skybluecooper

Test sessions of a few hours with about 20 people

I'm sorry but that is a f**king abysmal testing period, I'm genuinely surprised they would even admit that this is how long they test a card for, shocking.

Hey,

As someone pointed it out, I corrected myself in another tweet. That was an honest and genuine mistake. I indeed had a narrow vision of the card development at the end of the chain.

I expected the "it's just a PR response because he messed up", but no, it's not. While I indeed messed up by not communicating with the team, we don't just do a few hours of testing in total for the new cards. We test for a few hours with the content creators, but there's much more before that I wasn't fully aware of.

...

Read more

10 Jun

Comment

Thanks for flagging this! It's not happening for every new player (fortunately), and it's being looked into.


05 Jun

Comment

Hey!

Yes, it's "back", but it's not the same as in December. It also has been heavily discussed because we all remember how it turned out the last time.

The dynamic reset (explained in the video and the in-game article) wasn't there last time. Before, you had the 50% reset no matter the league you were in. Leagues were more challenging to climb, but you also weren't progressing at all if you reached a better finish.

The ratio will still be "better" from Challenger I to III - you will still gain a bit more trophies than you lose - not as good as it is now, but still better than 100/100. The 100/100 ratio will start from Master I (currently, it starts from Champion).

I also personally think that equal wins and losses are better for the game and matchmaking. Right now in the Trophy Road (before Leagues), you lose as much as you win.

The point of extending the Trophy Road and putting the dynamic reset is to avoid having King Leve...

Read more

04 Jun

Comment

Hey,

Lots of comments about balance changes! I must apologise for my clickbait title mentioning them without any further explanation in the post.

I didn't go into details because we already explained the whys in December, and the RoyaleApi article explained the reasoning pretty well. But I'm happy to share that with you again.

It hurts the larger player base

We saw this every month: players dropping the game and being very unhappy about certain cards' nerfs (or buffs). Switching cards or decks and adapting to the new meta is not a simpl...

Read more

03 Jun

Post

Hi Reddit,

I’m Max, the new Clash Royale Community Manager. If you missed the recent announcement, you can watch our introduction video here and enjoy Rick and I dressed as mighty Barbarians (and me needing to stop skipping leg day).

I wanted to take this occasion to address the current hot topic in the community: seasons and monthly content. After seeing many comments and questions at the start of Season 23, I figured that some open talk about our plans would be good. Let this be my trial by fire.

The shift

... Read more External link →
Comment

Literally unplayable


02 Jun

Comment

Originally posted by Huffelpuff__rainbow

u/Supercell_Max I would like to report a bug. I have a video of a replay which says that I win 3-0, Royale API shows I won 3-0, and so does the battle log. But the match ends with me apparently getting 3 crowned by the opponent.

Hey,

Please contact the support to report a bug, it's the best way :)

Thanks!