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Ubi-Com_Raven

Ubi-Com_Raven



04 Aug

Very low quality of models of people, animals and other objects in the scene.

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The characters in the game are indeed a bit roughly when it comes to polygons, and that is fully intended for two reasons:

1. You usually spent most of the time zoomed out, where you won't notice it, and crucially
2. It is needed for performance. Anno games can have hundreds of thousands (or even millions, for some of our most ambitious players) citizens whose needs and demands must be calculated, and can have hundreds of beautiful houses on the map. In addition, you can at any time jump to any place on the map, and even the other sessions without any loading times to interrupt your gameplay flow.

While it would be nice to have prettier characters, we think that the scope of Anno is more important, as we want you to really feel as if you are building a huge, globe-spanning empire.

29 Jul

Amusements Cosmetic DLC Pack

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Depending on the success of the Amusements Pack, there is a decent chance we may release the City Life Pack in the Fall. So that is kinda up to the players

28 Jul

Can I play with someone from another region?

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    Ubi-Com_Raven on Support Forums - Thread - Direct
Yes, you should be able to play together, though you may of course encounter some lag given the distance.

20 Jul

Map Editor Please!

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Hey all, there are unfortunately no plans to release a map editor for Anno 1800. One reason is that we use some external third-party tools in our development pipeline. For anyone curious how that works, you can find more details about our island creation process here:

https://anno-union.com/en/devblog-island-creation/

16 Jul

Tractors

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This, essentially! The Tetris-like hunt for the most efficient way to make best use of every last square on your island is a key part of Anno gameplay, and like to give you new reasons to evaluate if you could optimize the available space even further from time to time.

18 Apr

Multiplayer desync with LR40 code each 20 seconds made Multiplayer unplayable

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    Ubi-Com_Raven on Support Forums - Thread - Direct
Hey, I am sorry to hear you are still running into this issue. May I ask if you are using local saves, or from the Uplay Cloud Save?

Best,
Marcel

17 Apr

Multiplayer desync with LR40 code each 20 seconds made Multiplayer unplayable

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    Ubi-Com_Raven on Support Forums - Thread - Direct
Hey all, to give you an update on this.

First, the good news: Game Update 7.2 is coming today, and it will fix several issues that caused crashes and desync errors for players.

Now, the bad news- I cannot promise that they will fix the issue for all of you. The truth is that so far we are having a hard time trying to reproduce the LR40 error on our side, as any save games that affected players send us load and work well for our testers on the same game version. As such, we have to assume that the cause of the issue lies rooted somewhere in the combination of Anno 1800, your local PC, or your router/ ISP. We are adding additional improvements to the reporting and tracking of desyncs with today's Update to help us get additional insights into what causes these issues for some players.

Best,
Marcel

01 Apr

[BUG] Most music tracks don't get played

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    Ubi-Com_Raven on Support Forums - Thread - Direct
I can't promise anything yet, but we are currently looking into this issue. As you can appreciate, there are other issues that have a higher priority right now, as they actively prevent people from playing the game.

12 Mar

Season 2 - <insert excitement>

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Originally Posted by DataX
Can You tell me where I can buy Seasons Pass 2 on Steam?
The Steam release of the Season 2 Pass is sadly delayed until March 24, when it will go live alongside the release of Seat of Power.

Originally Posted by Nemesis2112
Perhaps you should have marketed it that way in the first place.
Which is exactly what we did, using this exact sentence: "we annou... Read more

11 Mar

Season 2 - <insert excitement>

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Originally Posted by Ch0ky98
Season Pass 2 is not available right now on Steam, they are working on that
Indeed- apologies for the delay!

10 Mar

Season 2 - <insert excitement>

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Glad to hear you are excited! There is nothing to sign up for currently, but if you previously signed up for our testing, then you could also be under consideration assuming we do any future testing phases.

28 Feb

Please support a Hungarian language.

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Thanks for your feedback, but we are not currently planning to add additional supported languages to Anno 1800. We always evaluate which languages to support on a case-by-case basis for every game, to see where a localization makes the most sense. Unfortunately, the Hungarian gaming market is fairly small, making it more difficult to justify doing so.

Best,
Marcel

20 Jan

issue lost influence upon loading in.

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Were you building any ships in your wharves during this time? If so, that is a known issue that will be fixed with Game Update 6.2 later this week.

16 Jan

Has anybody finished the ICEBOUND set?

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Hi all, we are aware of this and will add another way of receiving the "Relics of the Expedition" item with the next Game Update.

Best,
Marcel

Your questions for the Anno-Team about Anno 1800

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Originally Posted by gandamula
Not having work or just doing the easy thing is no argument to deny a general request.We are the ones who are sorry.
It's human nature that everyone always assumes that the things that annoy them are annoying everyone, or are the most pressing issues in the game. But based on overall community feedback, there are more pressing issues where our work will have a positive effect on the player experience for the majority of players, so that is naturally what we are looking at tackling next.

15 Jan

Your questions for the Anno-Team about Anno 1800

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Originally Posted by LordMichaelPL
How long do we have to wait for you just to answer, not to mention actually doing anything, in case of active pause?
There are no plans to add active pause (as in, pausing the game while still allowing you to build and do things). This would take a lot of work under the hood to enable, and we would at this time rather tackle some other issues and feedback from players. Sorry!

14 Jan

A silent update? Something has changed (Money/Credit Income related)

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Hi, sorry to hear about thee troubles, but I can confirm there was no update or changes to the game this year.

Best,
Marcel

04 Jan

Age Rating

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Originally Posted by Smellfix
Hey guys, do any of you know if Anno has an age rating? such as ESRB or something
It does not have an ESRB rating, as it is a digital only release in North America, but it is rated for Teens in most regions where a rating has been given.

25 Dec

Your questions for the Anno-Team about Anno 1800

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Originally Posted by SCOTTYDOG2019
do you guys answer questions or just ignore them>>>
For context: If it is general questions that are of interest to the community at large (for example, about upcoming content), we usually answer them in more prominent places, such as the Anno Union Blog, live streams etc.

If questions are about individual issues, such as bugs or support topics, they should better be asked in the player support forum or via a support ticket.

Hope that clarified it a bit. Happy holidays from Germany ... Read more

17 Dec

A Bit Confused About Deal on Game

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Whatever price you see in Uplay or Epig Games Store, is the correct price for you/ your region at that time. If you see a different pricce somewhere else, the latetr would be wrong.