Ubi-Lucipus

Ubi-Lucipus



12 Jun

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Originally posted by Trzebiat

My PSN ID is the same as my reddit username: Trzebiat.

Thank you!

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Originally posted by asiongmen

Hi! Would like to follow up on the fix status of Delta errors and sudden disconnection in the Dark Zone (with 30 second disconnection notice saying any movement will cancel it but still disconnects even though i am playing) in PS4 Pro. This has been happening since TU 8 or 9. If i am in Asia server,i kept getting disconnected. I also get the dreaded 9% and 100% hang on start up and after character selection. Please help! I'd just like to play the gane. Thanks!

yeah it is on our radar of connection issues that we are currently investigating :)

Comment

Originally posted by squanchaay

I had it happen on legendary roosevelt at the end when we were coordinating skills to take down the boss. Ps4 slim. Happened to all of us at least once in that same area. One time 3 ppl blue screened at once!!!

It happens mostly on missions in my experience.

One time we even counted down to when someone would use a skill - when they got to 1 i disconnected. May have something to do with skill usage...

I had it happen on legendary roosevelt at the end when we were coordinating skills to take down the boss. Ps4 slim. Happened to all of us at least once in that same area. One time 3 ppl blue screened at once!!!

It happens mostly on missions in my experience.

One time we even counted down to when someone would use a skill - when they got to 1 i disconnected. May have something to do with skill usage...

Thank you, I have seen others mention skill usage being a possible cause, some say the pulse. Can you let me know your PSN ID and I will pass it on with your experience of the issue.

Comment

Originally posted by toflux78

Working as tester unfortunately is not possible to reproduce the issue.

  • It happens randomly, sometimes a couple of times in a short period (less than 30 minutes).
  • Not a difference if player disconnected is session owner.
  • Sometimes a couple of players are disconnected.
  • It seems that just before blue screen the game goes slowly or some visual FPS issue happen or some issue to connect the servers.
  • Also, it seems to my experience that if I go away for some minutes and the game goes to character selection menu, there are most possibilities that in the first 2 or 3 missions game freeze and exit to blue screeen.
  • It seems sometimes that more skills are on the screen, or more enemies, or both, more the possibilities that someone goes offline.

Not tested the blue screen of today, this is my last 3 month experience.

Hope that this is clear, english is not my first language and I'm on phone... :)

Thank you for this :) What type of console do you have, the model in particular? Slim, Pro etc.

Comment

Originally posted by Trzebiat

Wow, it took about 9 months for this issue to be finally officially acknowledged. Frequent blue screens and game crashes started happening on PS4 with the release of I think TU6 or TU7, before one of those updates game crashes were quite rare (maybe 1 in 2-3 weeks), but after the update it started crashing on daily basis. I've been playing almost every day since day one and after that point it became very rare to not have at least 1 blue screen a day. The max I ever got was 5 blue screens in one day and once I had the game crash 3 times during one mission (heroic Bank HQ) in full group. I once checked logs on my PS4 and it was full of the same error from the game. On average it was 1-2 crashes per day.

I'm using the original PS4 with internal SSD and this is the only game I've had so many blue screens. And it happens at random, it's not like it happens after performing a specific action in game.

Wow, it took about 9 months for this issue to be finally officially acknowledged. Frequent blue screens and game crashes started happening on PS4 with the release of I think TU6 or TU7, before one of those updates game crashes were quite rare (maybe 1 in 2-3 weeks), but after the update it started crashing on daily basis. I've been playing almost every day since day one and after that point it became very rare to not have at least 1 blue screen a day. The max I ever got was 5 blue screens in one day and once I had the game crash 3 times during one mission (heroic Bank HQ) in full group. I once checked logs on my PS4 and it was full of the same error from the game. On average it was 1-2 crashes per day.

I'm using the original PS4 with internal SSD and this is the only game I've had so many blue screens. And it happens at random, it's not like it happens after performing a specific action in game.

Appreciate your detailed report on this, d...

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Comment

Originally posted by d4rc_n3t

  • PS4 Pro CUH-7015B
  • Firmware 7.51
  • SSD (Internal): Silicon Power Ace A55 512GB SATA III
  • Division 2 digital copy

Bluescreen clips (Legendary):

Roosevelt Island

District Union Arena

Capitol

Seems to happen more often when someone in the group is using a pulse skill. It has also happened with no one using a pulse skill.

It was very rare for me to get a bluescreen pre-TU7. This is the only problem I get with the game now. I'd say once or more a day. I don't experience other errors like Echos/Foxtrots (those happen maybe once a month).

  • Rebuilding the database or re-installing the game does NOT fix the bluescreen crashes!

Thank you! Please DM me your PSN ID so I can add that to the repot!

Post
    Ubi-Lucipus on Support Forums - Thread - Direct
Agents,

We are aware of issues where players across all platforms are experiencing MIKE-01 and ALPHA Errors.

The team is investigating.

//The Division Team
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    Ubi-Lucipus on Support Forums - Thread - Direct
The issues should be resolved now, thank you all for your patience!
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Thank you everyone for your reports, may I also grab your PSN ID's?

You can DM me it with it, title the message Bluescreen PS4 :)

Comment

Originally posted by Ubi-Lucipus

The team is aware and we are investigating, see our Tweet here :)

This should be resolved, but let us know if you encounter this again!

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The team is aware and we are investigating, see our Tweet here :)


11 Jun

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Updated June 11th:

We've heard reports that this has improved for some of our players.
Please do continue to report these issues to us with as much information as you have.

We also made a post ... Read more
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that is disturbing 👀


10 Jun

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Maintenance has completed. You can return to your missions, good luck out there Agents!

09 Jun

Post
    Ubi-Lucipus on Support Forums - Thread - Direct
Agents,

We are investigating blue screens happening to players on PS4.

So far we have had reports of it happening on Heroic Main Missions, and some have reported it happening frequently in The Tomb Main mission on Heroic. (As well as during the Operation Iron Horse Raid.)

We would like to ask your help to investigate and ask you to forward details of the following:

  • Are those crashes occurring in any other situations?
    • What activity are you doing when it happens?
    • Is it always at a specific time, specific mission, specific action?

  • Your PlayStation model (older /newer /pro /slim etc).
  • What resolution are you using when you were affected by the crash?
  • Are you using the Playstation Boost mode?


UPDATED July 24th:
I have opened the thread and merged a mega-thread into this so that you can report your instanc... Read more

08 Jun

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The maintenance has completed and the servers are coming back up.
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Appreciate the report, I have let the team know so that we can address this :)


06 Jun

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I really don't look up enough in this game, what a great angle!

05 Jun

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Originally posted by TheFrag

Got past it by restarting the mission. I will gladly record it for you, if it should happen again.

The problem was, that the enemy who is supposed to kick the door open never did that. He and his buddies just fought me through the window they had access to instead.

Thank you that really would be helpful :)

Guess he likes the alternative route better O_o

Comment

Originally posted by TheFrag

Not fixed. Just ran into this bug.

Well then..if you can do me a favour please and get some video of this? Send it to me, DM if you want to, so that I can try to open that door again!