Ubi-Supportski

Ubi-Supportski



16 Dec

Comment
    Ubi-Supportski on Support Forums - Thread - Direct

Hello @fu666zzy

Thank you for reaching out!

We have a specialised German speaking discussions here. Please feel free to post there and our specialists and other players will be happy help!

Comment
    Ubi-Supportski on Support Forums - Thread - Direct

Hey @drew_dent

Sorry to hear about performance issues while playing AC Valhalla! We can recommend starting with steps outlined in this guide.

Comment
    Ubi-Supportski on Support Forums - Thread - Direct

Hey @americangerman1

Sorry to hear about this. Does this happen every time?
Can you try and perform a fast travel around to see this help?

If situation doesn't change could you record a short video and send us a link?

Comment
    Ubi-Supportski on Support Forums - Thread - Direct

Hey @gamermasonman7 @saile1004

This has been reported to devs and is currently under investigation.Can you send us a link to a short video of the issue or screenshots?

Comment
    Ubi-Supportski on Support Forums - Thread - Direct

Hey @quakeas

When it comes to question of productivity on PC we can recommend checking steps from this guide.
Some applications, while running in the background, might affect productivity of your hardware during benchmark or in game.

Comment
    Ubi-Supportski on Support Forums - Thread - Direct

Hey @morganmark6

Sorry to hear about achievement not unlocking! First of all, we would like to recommend checking the steps in this guide to ensure this is not caused by a connection issue.

Comment
    Ubi-Supportski on Support Forums - Thread - Direct

Hey @jdp3d

Sorry to hear about connectivity issues you experienced. When something like this happens we recommend to check steps in this guide and see if th...

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    Ubi-Supportski on Support Forums - Thread - Direct

Hey @ninja69xt @davidnestico

Sorry to hear about that!

As this mystery is a part II of The Twit Saga, you need to do the first part of the mystery to have the NPC spawn for the Part II. The first part of the Twit Saga is in Ledecestrescire. 
Can you please check if that was done?

Comment
    Ubi-Supportski on Support Forums - Thread - Direct

Hey @amananati @DutchMike2015

Sorry to hear about this! Can you record a short video and send us a link so our specialists can investigate?

Comment
    Ubi-Supportski on Support Forums - Thread - Direct

Hey @gundam-revenant

Sorry to hear about this issue! Thank you for providing the link to Drive, however, it is requires permission to access so we weren't able to check them. Can you open access "by link" in the sharing settings?
Thank you!

Comment
    Ubi-Supportski on Support Forums - Thread - Direct

Hey @ahmadmf74 @JuuzouSuzuya01

Sorry to hear about having issues with tracking the community challenge! I hope this has been resolved for you shortly.

Thank you ...

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    Ubi-Supportski on Support Forums - Thread - Direct

Hey @stacycyr

Sorry to hear about connection issues! If you're using your PC to play via Amazon Luna please check our connectivity troubleshooting guide here.

If outlined steps didn't solve the issue you can open a support case of our ...

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15 Dec

Comment
    Ubi-Supportski on Support Forums - Thread - Direct

Hey @theagent_10

Sorry to hear about that! Have you completed the community challenge to get Basim sword?

Comment
    Ubi-Supportski on Support Forums - Thread - Direct

Hey @opxxs

Sorry to hear about this! Have you tried heading to the western end of the river bank in Ravensthorpe to find settlers that you need to speak to?

You can also record a short video and send us a link, we'll be happy to check!