Ubi-Swaggins

Ubi-Swaggins



20 Jan

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

I've passed on the info in the thread but I would like to stress that we do not tolerate personal attacks and flaming of other members.

Please respect each other and each other's views.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey racdavies,

Please refrain from necro-ing older threads. If you cannot find an active thread, please create a new one.

Do you have any videos or screenshots of the issue you are encountering?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Thanks for providing your workaround WrecK3rr.
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    Ubi-Swaggins on Support Forums - Thread - Direct
Thanks for the detailed report ATF-Xeno.

I've passed this onto the team to look into.
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    Ubi-Swaggins on Support Forums - Thread - Direct
Thank you for the report desrocchi.

How often does the reproduction steps result in the bug happening?
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    Ubi-Swaggins on Support Forums - Thread - Direct
Thank you for the explanation Batmart91.

I've passed this onto the team to assist with their investigation.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey QnHarlyPnkRngr,

Very strange indeed. You mentioned some video footage, can you send us a link to it?
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Romanos2314_GR,

Thanks for the video. I've passed it onto the team to look into further.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey stAArTHeeF__212,

I am sorry to hear that.

This issue is still under investigation by the team.

Once we have more information to share, we will do so.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Thanks for your input WimpMiester.

Has anyone else attempted these steps?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Ilian2001,

Thanks for reaching out and sorry to hear you are having issues.

Can you confirm if you have ensured your drivers are up to date?
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey bejumiTa,

The team is continuing to monitor this. Apologies for any inconvenience caused.
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey d4riuz89,

Has the info provided by desrocchi helped you in finding the progression?
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey GoTnoRhyTim,

We are experiencing high volumes of contacts at this time.

Once an agent gets to your ticket, you will receive a response.

19 Jan

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey ayman___74,

I am sorry to hear you are missing gear.

Can you please create a ticket on our support site and include any screenshots you have showing the gear equipped or in your inventory?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Regnar_Lothbrok,

I am sorry to hear that.

Just to clarify, when you say the game tells you, do you receive an in-game pop-up? If so, can you grab a screenshot of that as well?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey DxBang,

Thanks for reaching out with this.

I've passed it onto the team to take a closer look.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Slaytanic77624,

Sorry to hear that.

Can you provide me with a short video clip of this in action, so I can pass it onto the dev team?

13 Jan

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey GoTnoRhyTim,

I am sorry to hear that you lost your hardcore character. Please contact our Support team via the website and they will look into if they can restore your character.

11 Jan

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey RomanFaust,

Sorry to hear that.

Has the information provided by VonZaViper solved your issue?