Ubi-Swaggins

Ubi-Swaggins



25 Mar

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey loleqx,

Thank you for confirming the issue is resolved.

I've removed your personal details from the post to avoid them being used for anything against your wishes. In the future, do not share your personal information in a public forum.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Faremus,

I'm sorry for the delay in getting to your thread.

Is this still an issue for you, or have you since been able to play?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey AhmetofRivia,

I'm sorry to hear you're encountering an authentication error.

I've removed the files you provided links to as these contain sensitive information. If you're encountering this issue I would strongly advise you to open a support ticket on our website, so we can better assist you.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Thanks for getting back to us Nobody7heGreat.

Can you tell me when you noticed the emblem was gone and what the new emblem was, or if it was just blank?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Lex_Caliburn,

Thanks for letting us know.

If this does occur again, please let us know.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Themurloc,

Thanks for the detailed summary.

Have you opened a support ticket on this previously? If so, can you tell me the ticket number?

11 Mar

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Nobody7heGreat,

I'm sorry to hear that your emblem has gone.

What did you have as your emblem previously? Did you have an emblem that was against our code of conduct for For Honor?

06 Mar

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Einherjarking,

I'm afraid that Support does not give out compensation nor would we be able to speculate on whether compensation will be given.

I will certainly pass your feedback onto the team, but this is not something I would be able to confirm would happen.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Themurloc,

Thank you for reaching out.

What troubleshooting steps have you completed so far?

04 Mar

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

I'm sorry to hear that you are having issues with your NAT changing from Moderate to Unknown.

Have you performed the port forwarding contained in this FAQ?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Thank you for the clarification.

Can you try the steps in this FAQ? Specifically the section around port forwarding.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Ghost4093,

I'm sorry to hear that you are having issues with NAT.

Can you confirm what platform you are playing the game on?

03 Mar

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Dragoborn477,

Thank you for reaching out.

I can appreciate the desire for cross-progression in-game, but at this time we do not have any information to share regarding this feature.

I've passed your feedback onto the team for consideration.

02 Mar

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey SmoothSeparator,

I am sorry for the time it is taking for this issue to be resolved.

Regrettably, we do not have an ETA for this issue to be fixed as we cannot speak for the complexity of the issue.

Once further information is available, we will share it.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey parsmoh779911,

This issue is under investigation with the team. At this time we do not have any further information to share. Once we have more information, we will share it.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey bogdanx_x,

Thanks for reaching out about this.

I'm sorry to hear you are encountering these disconnections. Can you provide any brief videos that show the disconnection in progress?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Ballibab,

Thanks for providing that. Do you have a support ticket open for this? If not, I would advise you do so via our website.

This will be escalated to the team and looked into further.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey TheKrakenRlsd,

I'm sorry to hear that you received the Russian version of the game as a free download.

Can you confirm the region you live in? Depending on where you live, you might have received the Russian version of the game.

09 Feb

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey TTVxIndicaxHigh,

I am sorry to hear you have been encountering crashing issues with Division 2.

Can you please run through the steps in this FAQ?

If your issues persist after you try the steps please send your DXDiag and ... Read more

07 Feb

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Arachniteer,

I am sorry to hear that.

Can you provide a screenshot showing the perk is not in the vendor's shop?