Ubi-Swaggins

Ubi-Swaggins



03 Sep

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Mostnefarious,

Thanks for sharing your workaround.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey IamAlreadyThere,

I am sorry to hear you are encountering connection issues.

Have you tried the steps in this FAQ?

02 Sep

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey rainbow_loord,

Thanks for reaching out.

We currently do not have any information to share regarding beta tests for Assassin's Creed Valhalla.

14 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Thanks for the extra information folks.

The team are actively looking into this.

We do not have any updates to share at this time but once we do, we will share them

13 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Jota-Aga,

Thanks for the detailed breakdown on this!

I have passed the videos along to the team so they can investigate the issue further.

12 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

The team are still investigating this issue.

Apologies for any inconvenience caused by it, when we have more info to share we will do so.

11 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
I see, thank you for the extra info kojiking76!

Have you managed to capture any footage illustrating it? If so, can you drop a link in the thread so I can pass it along?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey kojiking76,

I am sorry to hear your manual targetting does not seem to be working consistently.

Can you give us more information on what specifically you encounter?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
I can confirm the team are aware of this issue and are actively investigating.

Sorry for any inconvenience.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey KazariK,

Thank you for the video!

I have came across this issue before and have reported it to the team

I will pass the info you have provided onto the team as well.

10 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey yXOCTPEJI,

Thank you for raising this.

Can you list the gear you were using when this occurred?

09 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
If you have the footage saved on your Xbox you can move it to the upload studio.

You can find more info here.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey TimesLostArc,

I am sorry to hear that.

Are you able to provide a video of this in action?

08 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey SVK_Jacob,

We are not able to assist with Refund Requests on the Forums.

If you wish to request a refund it would need to be done via our support website.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Thanks aturnb, are you able to provide any screenshots or footage that show the issue in action?

The image provided does not illustrate this very well.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Thanks for the extra info Sector.ARG.

So you are trying to Gift Keys for the Pheonix Down event, but cannot gift them?

In your screenshot you appear to have 0 Event Apparel Kets but 99+ Standard Keys.

Are these the keys you are trying to gift?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey BettyBlue88,

Thanks for reaching out.

I've passed your feedback onto the team for consideration.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey galiusz0,

Thanks for raising this.

The team are aware of it and are looking into it further
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Prairy,

As a few of our community members have pointed out, the event has not yet ended but after August 3rd, keys need to be purchased with Premium Credits.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey mystikal7692,

I am sorry to hear that.

What is the error you are encountering?