Ubi-Swaggins

Ubi-Swaggins



29 Oct

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
I am afraid we cannot provide an ETA on a fix being deployed, as we cannot speak for the team or their progress.

I can appreciate that this has been an ongoing issue for some time and for that I am sorry, but we do not have any information to provide at this time.

Once we do have information to share or an update on when to expect a fix to be rolled out, we will provide it.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey QnHarlyPnkRngr,

Thanks for providing the video. I have passed this onto the team to take a closer look into.

28 Oct

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Sergeant_Assist,

Sorry to hear that.

The team are aware of this bug and have been looking into it.

Once we have more information, we will provide it.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

Sorry to hear you are having trouble opening the caches.

This has been raised to the team and they are investigating it further.

Apologies for any inconvenience
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

Thanks for raising this.

It is an issue that the team are aware of and are investigating further.

Apologies for any inconvenience.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

I am sorry to hear you have encountered this issue.

The team has been made aware of this and they are actively investigating.

Apologies for any inconvenience caused.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey T4no4eK,

I am sorry to hear you are dissatisfied with the support you have received so far.

I can see that you have been informed that this is a known issue that the team are currently working on. I can appreciate your desire for this to be resolved but regrettably, support are not able to add items to your inventory.

All we can advise is patience while the team investigates this issue.

Apologies for any inconvenience.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Thanks for confirming that Sm4rTCr1M1N4L!

Did the verification of your files solve any texture problems?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

Sorry to hear you are having issues with the Memento backpack.

This issue has been flagged to the team and they are looking into it further.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Makhazarhael,

Thanks for getting in touch.

I have passed the information onto the team to look into further.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Kornbone,

Thanks for confirming this.

Just to be sure, have you completed the port forwarding on you and your girlfriend's setups?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Patrifick111,

Thanks for reaching out.

Can you provide us with a screenshot of this from your game?

Please in future if you cannot find an active thread about your issue create one rather than necro an older thread.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey QnHarlyPnkRngr,

I'm sorry to hear you encountered this.

Are you able to provide a video of this specific occurence?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey vm4M9Tz4pB,

WrecK3rr is correct, this directive is currently bugged.

The team is looking into the matter further. Once we have more info to share, we will do so.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey U_Intersection,

Thanks for reaching out!

The team has been made aware of this issue and is investigating it further.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey apsingh1,

Sorry to hear you are encountering issues.

Did Adze. suggestion solve the issue?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey deltix1,

Thanks for getting back to us.

We inquire as to what troubleshooting steps have been completed and advise the best steps for an issue that has been described.

If these steps have not worked, we would advise raising this to the support team directly, so they can look into it further.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey lior.assor,

I am sorry to hear you are encountering this.

The team have been made aware of this issue and are looking into it further.

Apologies for any inconvenience caused.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Seeko94SE,

I'm sorry to hear that.

The team has been notified that some players are missing SHD Tech and are looking into it.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey ViP3R_76,

Thanks for highlighting that.

I have passed it onto the team to look into further!