Ubi-Swaggins

Hey folks,

Sorry to hear that more of you are experiencing this issue.

We do not have any new information to provide but can assure you that the investigation for this issue is under way.

Apologies for any inconvenience caused.

Tyrjo I appreciate the dedication, but no early testing for ACV is planned.

Hey folks,

I am sorry to hear that you are all experiencing issues.

The team have been made aware and they are investigating this.

Hey Lt.Chunkey,

What are you having issues with specifically?

Hey Slumberjack710,

If you are encountering this issue, could you follow the steps above that my colleague Ubi-Mark posted?

Once we have the system files, we can start properly investigating.

Hey betoharres,

I am sorry you feel this way.

As my colleague said, if the code appears to be an Epic error code, we would advise you to contact Epic themselves.

Have you done so?

Hey Dean09199,

Sorry you feel that way.

If you bought directly from Steam you would need to return to Steam to request they change the version you have received.

Hey blockingbee04,

Thanks for letting us know.

Did you manage to grab a video of it? Is it something that is easily reproducible?

Sorry you feel this way IamAlreadyThere.

There are certain questions that fall into topics that we simply cannot answer or assist with on the forums and would be better suited to a 1-2-1 chat with a Support agent on Social Media or the Support Website.

I have passed your feedback on for consideration.

If the team decide to do a beta test for Valhalla, it will be announced directly by the Assassin's Creed team via the website.

Hey YoudiedbyAxl._.,

Can you provide us with some further information about these crashes?

Hey LeSoleilNegatif,

As nordic.lights suggested, could you provided us with your system specs?

The team are aware of this issue but we would still need to know what spec your PC is, so we can let them know.

Hey Revelayshuns,

I am sorry to hear that you are encountering this strange issue.

I am assuming that if you can hear the game, it appears in your task manager?

Hey PayeNinja,

I am not so sure what you mean.

Are you saying that when you go into Squad play you do not have a squad with you?

Hey FrostFox272,

I am sorry to hear you are encountering this.

I am not so sure what you are referring to, can you provide a video to illustrate what you are referring to?

Hey TTV_Raizen_OW,

The issue is still under investigation with the team, at this time we do not have any updates to share. Once this changes we will let you know.

Thanks for the kind words Mostnefarious!

Hey Shadowlink135,

Have you raised a support ticket on our website about this?

If not, please do so and include your MSinfo and ... Read more

Hey IamAlreadyThere,

Thanks for letting us know the issue resolved itself.

If it pops back up, let us know.

Hey TECHNO345,

Does this happen in both Squad and Solo play?

Is this an error from the game, from Uplay or from Windows?

Thanks for confirming that Bad_Ryder.

Do you have a support ticket open on our website?

If not, can you please do so and attach screenshots of your port forwarding.