Ubi-WheelyDuck

Originally posted by Still Here™: :dohpoop:

Hey there,

Sorry to hear you are having trouble with Marketplace. Can I check exactly what happens?

To rule out some common causes of issues I have some tips I would advise trying below:

- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Ensure your ... Read more

Hey LoafOfBananaBread,

Thank you for reaching out, sorry to hear that you encounter this issue where the game auto queues when you launch it.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have ... Read more

Originally posted by barnettgriff: I cant even get past the loading screen without crashing and it started a little bit after the new event came out. So is it because of the event that I keep crashing and if so when will the bug be fixed?

Hey barnettgriff,

Thank you for kindly reaching out, sorry to hear that you are unable to get past the loading screen.

Can I check if you have completed all the steps I mentioned above as they help with common causes of launch issues.

Many thanks

Hey Avalon,

Thank you for kindly reaching out, sorry to hear that you are encountering crashes when you launch Rainbow Six Siege despite the troubleshooting you have tried.

Some of the steps below you have already tried but to rule out some common causes of issues I have some tips I would advise trying and in some cases retrying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have ... Read more

Originally posted by johnnypearl: Ubisoft, you finally listened to us. A little to late albeit but you finally added achievements for many of your games. Finally. Below is a list with all games that now have achievements:

Assassin's Creed Valhalla - October 8th 2024
Assassin's Creed Revelations - December 12 2024
Assassin's Creed Rogue - January 30th 2025
Assassin's Creed Syndiscate - December 12 2024
Assassin's Creed Unity - December 12 2024
Assassin's Creed Black Flag - December 12 2024
Assassin´s Creed III Liberation HD - February 10th, 2025

Far Cry 3 - January 17th 2025
Far Cry 4 - January 13th 2025
Far Cry 5 - December 17th 2024
Far Cry 6 - December 17th, 2024

For Honor - January 24th 2025

Tom Clancy's The Division 2 - Novemeber 10th 2024
Tom Clancy's Ghost Recon Breakpoint - December 16th 2024
Tom Clancy's Ghost Recon Wildlands - December 16...

Read more

Hey key,

Thank you for kindly reaching out, sorry to hear that despite your troubleshooting you have been experiencing blue screens most of the time.

Some of these steps you have already mentioned but to rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have ... Read more

Hey ReZero Eclipse,

Thank you for taking the time to leave this feedback regarding the newer maps. Map selection is random. Please also remember that in ranked teams can also choose to ban a map giving some choice over the maps played.

If we can help with anything support related, just let us know

Hey Still Here™,

Thank you for kindly reaching out and sharing this suggestion of adding achievements for Rainbow Six Siege.

While I have no information on this I can assure you that we use this type of information to better understand what players might like to see.

If ever we can help with anything support related, just let us know

Hey Still Here™,

Thank you for kindly reaching out and sharing this suggestion of adding the ability to dismantle skins.

While I have no information on this I can assure you that we use this type of information to better understand what players might like to see.

If ever we can help with anything support related, just let us know

Hey michel corleone,

Thank you for kindly reaching out to us after it appearing like your account has been hacked. These types of experiences can be very intimidating and scary especially when it appears that someone may have gained access to your account.

While we cannot help directly over Steam, for this I would recommend you use our dedicated account recovery form [ubi.li] an agent will then be happy to help recover access and secure the account.

If ever we can help with anything support related here in Steam or any other of our spaces just let us know. Our spaces are:
find Ubisoft Support on these spaces:
- ... Read more

Hey Kuzgun,

Thank you for kindly reaching out, sorry to hear that you have been getting kicked from games.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have ... Read more

Originally posted by predestruction: Hello Guys,
for some reason the Game is freezing constantly after 5-50 min. The screen just freezes and i can only close it over task manager?
Anyone experienced the same Problems?

Hey predestruction, I am sorry to hear that you are having trouble with Rainbow Six Siege freezing for you.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [... Read more

Hey Sica8340,

Thank you for kindly reaching out, sorry to hear that you have been encountering an issue with your POV giving the enemy an advantage.

So we can see what you see, would it be possible to share with us a link to a video?

Many thanks

Hey arnauruiz27,

I am sorry to hear that you had trouble with a disk writing error in Rainbow 6 Siege despite your troubleshooting.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our ded... Read more

Originally posted by EGLORE: did you solve this?

Hey EGLORE,

Sorry to hear you are having trouble after linking the game to the incorrect account.

We would be unable to help with this directly over Steam but I would advise to contact using the Ubisoft Support site [support.ubisoft.com] and an agent will be more than happy to help.

If we can help with anything support related over Steam just let us know

Hey bcharles,

Thank you for reaching out, sorry to hear you encounter this disk error when trying to update Rainbow Six Siege.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicate... Read more

Hey NotErupt,

Thank you for reaching out, sorry to hear that when you launch Rainbow Six Siege it never boots up despite you being advised it is running.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complet... Read more

Hey sharkmaan,

Thank you for reaching out, sorry to hear that you encounter this error where you are being advised you do not have enough resources for the game.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
-... Read more

Originally posted by Pniki: My friend is pretty dumb, and clicked on a link in discord saying "get a free 50$ steam giftrcard" and now got logged out, and someone changed his password and e-mail for the account, does anyone have any tips? He's just a dumb kid and he's really bummed about it.

Hey Pniki,

Thank you for kindly reaching out to us on your friends behalf. These types of experiences can be very intimidating and scary especially when it appears that someone may have gained access of their account.

While we cannot help directly over Steam, for this I would recommend your friend uses our dedicated account recovery form [ubi.l... Read more

Hey guys, I am sorry to hear that you had trouble with a disk writing error in Rainbow 6 Siege despite your troubleshooting that is leaving you unable to play.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete t... Read more