Ubi-WheelyDuck

Hey there,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

Hey there,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

Hey there,

Sorry to hear that you are having trouble despite your troubleshooting.

For troubleshooting purposes, I would advise to complete the steps in our connection troubleshooting guide[www.ubisoft.com].

Any trouble, just let us know.

- Ubisoft Support

Hey there,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

Hey there,

Sorry to hear that you encountered this. Can I just check that the system you are running on is Windows?

Have you encountered this since?

- Ubisoft Support

Hey there,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

Originally posted by az zulski: Whenever the round starts, my fps is low to 1 fps then have to wait for 2 to 3 seconds for it to be normal, why is that?

Hey there,

Sorry to hear that you have been having trouble playing the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft ... Read more

Originally posted by SnipARsh: i updated r6 after 2 months now the login has problem i cant login to ubisoft connect and it goes offline mode what should i do

Hey there,

Sorry to hear that you encounter this issue.

So we can help troubleshoot, can I check if you et any error and exactly what happens when you try to login?

- Ubisoft Support

Hey guys,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

Hey guys,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

Originally posted by JERV0LX: I have been having this dumb bug for 2 weeks now emailed Ubisoft connect didn’t help me. Looked up videos didn’t help me. Does anyone know how to solve this issue. I just want to play the game.

Hey there,

Sorry to hear you are having trouble.

In addition to the steps others have kindly advised, would it be possible to try launching Steam and Ubisoft Connect with admin rights before trying to launch the game?

Many thanks,

- Ubisoft Support

Hey guys,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

Hey there,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

Originally posted by Permanently_Banned: any fix for this problem? thanks!

Hey there,

Sorry to hear that you are having trouble.

For troubleshooting purposes, I would advise to complete the steps in our connection troubleshooting guide[www.ubisoft.com].

Any trouble, just let us know.

- Ubisoft Support

Originally posted by Rafael: Ubisoft connect not working cant play with friends

Hey there,

Sorry to hear that you are having trouble.

For troubleshooting purposes, I would advise to complete the steps in our connection troubleshooting guide[www.ubisoft.com].

Any trouble, just let us know.

- Ubisoft Support

Hey there,

Thank you for taking the time out to reach out.

Would it be possible to explain in greater detail exactly what you mean?

Many thanks,

- Ubisoft Support

Hey guys,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

Originally posted by VapidGem747: The game crash and ubisof put me a BAN for this, i hate all

Hey there,

Sorry to hear that you have been having trouble playing the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support

Hey there,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.

Thank you!

- Ubisoft Support

Hey guys,

Sorry to hear that you have been having trouble playing the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support