Ubi-WheelyDuck

Hey PyrrGunk,

Sorry to hear that you have been having trouble with the game stuttering since the last update.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

In addition, would it be possible to share your system specs and whether this persists using both Dx11 and Dx12 if this is persisting so we can further investigate the cause?

Any trouble, just let us know.

- Ubisoft Support

Hey Angel.S.F,

Sorry to hear that you have been having trouble with the game crashing and kicking you out whenever you enter a game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

In addition, would it be possible to share your system specs and whether this persists using both Dx11 and Dx12 if this is persisting so we can further investigate the cause?

Any trouble, just let us know.

- Ubisoft Support

Hey gustavonr1,

Sorry to hear that you have been having trouble with the game crashing when you open cabinets or navigate in the menu.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

I must also advise we can only provide support here in English. If you would prefer in your preferred language then please reach out to our team directly using our ... Read more

Originally posted by BAPDAL: r6 take around 15 min too boot. i have a good pc with ssd and rtx4050. i dont have this issue with other games just with r6. can anyone help

Hey there,

Thank you for reaching out. Sorry to hear that you are encountering an issue where the game takes a long time to load. If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game... Read more

Originally posted by ШухарД: Я один не могу зайти в игру?)

Hey guys,

Thank you for reaching out. Sorry to hear that you are encountering an issue where the game will not start for you. If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Should you continue to have trouble would it be possible to explain exactly what happens?

I mus... Read more

Hey there,

Thank you for reaching out. Sorry to hear that you received a temporary ban after the game crashed. While we cannot remove temporary bans over Discord we would love to help prevent this happening again, I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Hey guys,

Thank you for reaching out. Sorry to hear that you are crashing when you try to join a game and are encountering temporary bans. We are not able to remove bans but would be keen to get to the bottom of the cause, I would recommend to complete the steps in our pc connectivity troubleshooting guide[ubi.li] in full to configure your network for the game.

Any trouble just let us know

Originally posted by чел: не нашли

Hey there,

Thank you for your update. As this thread is 5 years old I am now going to lock it, if you continue to have trouble then please open a new thread and we will be happy to help.

I must also add that we can only provide support here in Steam using English but you can receive support in your preferred language by opening a ticket through our Support Site[ubi.li] and an agent will be happy to help.
... Read more

Originally posted by FrostByteK: Did you encounter a blue screen while playing?? I got a blue screen for the first time while playing R6S.
and what is the solution?

Hey there,

Thank you for reaching out. Sorry to hear that you are encountering an issue where you get a blue screen when you launch the game. If this is persisting then I would recommend to complete the steps in ourpc troubleshooting guide[www.ubisoft.com] in full to configure your device fo... Read more

Originally posted by NIGHTMARE:

Originally posted by Bosefina: Had the same problem it is a blue screen, not the blue screen of death. My guess is that there is a graphics card compatibility issue. Will report later.

Got anything? My game still doesn't work and I said in the previous post that it wasn't a blue screen for the game but rather for my PC. There's nothing wrong with my PC, not a single Ubisoft game I own works, they automatically shut themselves down as soon as I try to open the...

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Originally posted by adrian5909: it does launch but it closes and reopens for a bit before i get in game

this happens if i play on steam after buying the operator edition on ubisoft connect for the operators

Hey there,

Thank you for reaching out. Sorry to hear that you are encountering an issue where the game closes and reopens. If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in fu... Read more

Hey there,

Sorry to hear that you encounter this error with Ubisoft Connect. For troubleshooting, would it be possible to try reinstalling Ubisoft Connect? https://ubi.li/Q5YVj

Any trouble just let us know

Originally posted by (=°_°=): Почему все скины на оперативников снимаются после ошибки серверов ?

Hey there,

Sorry to hear that after an error skins seem to be removed. Can I check if this persists if you have the game launched with admin rights https://ubi.li/9Puyw this should allow your changes to save.

I must also add that we can only provide support here in Steam using English but you can receive support in your preferred language by opening a ticket through our ... Read more

Hey guys,

Thank you for reaching out. Sorry to hear that you are encountering an issue where you are kicked when searching for a game. If this is persisting then I would recommend to complete the steps in our pc connection troubleshooting guide[ubi.li] in full to configure your network for the game.

I must also add that we can only provide support here in Steam using English but you can receive support in your preferred language by opening a ticket through our S... Read more

Hey there,

Sorry to hear that you have been encountering people using cheats in game.

To report this I would recommend to follow the steps in our dedicated guide and we will be happy to take a look https://ubi.li/ZYkQX.

Many thanks,

- Ubisoft Support

Hey there,

Sorry to hear that you have been having trouble launching the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support

Hey there,

Sorry to hear that you have been having trouble with crashes in game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support

Hey guys,

Sorry to hear that you have been having trouble launching the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Can I also check if switching to Vulkan helps?

Any trouble, just let us know.

- Ubisoft Support

Hey there,

Sorry to hear that you have been having trouble launching the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support

Hey there,

Sorry to hear that you have been encountering people using cheats in game.

To report this I would recommend to follow the steps in our dedicated guide and we will be happy to take a look https://ubi.li/ZYkQX.

Many thanks,

- Ubisoft Support