UbiMorning

UbiMorning



08 Nov

Comment
    UbiMorning on Steam Forums - Thread - Direct
If you are still having this issue, I am going to move this thread to the support forum so the team can look into it for you.
Comment
    UbiMorning on Steam Forums - Thread - Direct
Originally posted by AfroJack #RAW: Why you don't introduce a normal game leave buster guys ? I'm sick of seeing people leaving when we are ahead or even after a lost round, then I and the rest of the team must fight 4 vs 5 and most probably lose the game because some kid think he's too good for us. I know there is leave buster in unranked games but why you don't introduce it to normal as well ? Not all of us want to play a long unranked game, maybe some short normals are enough, but not with all the leavers. It's not fair, maybe you'll fix it.
Thank you for your input! I apologize for your inconvenience with players leaving matches. The issue with players leaving is the system is not able to detect the intent of why that player disconnected. The player may have lost power or their PC crashed. There are people who also purposely disconnect the match because they are tilted or are not enjoying the game. There is n... Read more
Comment
    UbiMorning on Steam Forums - Thread - Direct
I'm moving this to the support section for reference. What is your ticket number?
Comment
    UbiMorning on Steam Forums - Thread - Direct
If you are still having this issue, I am moving this thread to the suport section for reference.
Comment
    UbiMorning on Steam Forums - Thread - Direct
Thank you for the suggestion! I also think a Match Replay system would be really helpful, especially for teams trying to do VOD review. I'll make note of this for the team!
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    UbiMorning on Steam Forums - Thread - Direct
Originally posted by Gumihox: Sea Server, Timezone GMT+7
Hey! Thanks for that information. Does restarting the queue after a few minutes help at all? About what time of day do you queue?
Comment
    UbiMorning on Steam Forums - Thread - Direct
Moving this to the Player Support section to be looked into!

06 Nov

Comment
    UbiMorning on Steam Forums - Thread - Direct
Originally posted by AntiSpider:
Originally posted by UbiMorning: Does requeuing after a few minutes help at all? Are you solo or in a group?
I'm always solo, I've tried requeuing but it just doesn't ever find a game
Thanks! This is an issue we are currently looking into. I appreciate the info you provided!
Comment
    UbiMorning on Steam Forums - Thread - Direct
Thank you for the suggestion! This seems like a fairly tough issue within the community. Some players hate being left with no backfill, yet others hate being put into the backfill. I can understand both sides of the issue and be frustrated either way.
However, the topic of starting a match with less than a full squad is currently being investigated. Thanks regardless!

05 Nov

Comment
    UbiMorning on Steam Forums - Thread - Direct
Moving this to the support forum so the team can assist!
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    UbiMorning on Steam Forums - Thread - Direct
Got into a Ranked game with only 1 teammate. 2v5 situation
Just dropping in to say this is something the team is looking into! We apologize for the negative experience.
Comment
    UbiMorning on Steam Forums - Thread - Direct
Originally posted by A Paper Bag:
Originally posted by UbiMorning: What playlist are you having this issue with?
About what time are you trying to queue for this playlist?
Are you currently ranked?
Solo or group?

Ranked games
Any time of the day I have this problem (after reseting the que, it takes 3 - 5 minutes to find a game
Yep, already ranked
Solo

I've also been noticing i'll be matched in the same game with people from previous games alot latley. ive...
Read more
Comment
    UbiMorning on Steam Forums - Thread - Direct
We are currently looking into this error code! Can you provide what region you are from by chance?
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    UbiMorning on Steam Forums - Thread - Direct
Are you getting a specific error code?
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    UbiMorning on Steam Forums - Thread - Direct
What region are you from? Have you tried stopping the queue after a few minutes?
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    UbiMorning on Steam Forums - Thread - Direct
Hey there! This is a hot topic. (No pun intended) This is something that is an intended interaction. To avoid this, we suggest checking to make sure where the Goyo shields are, or if you are playing Goyo, to move them a bit farther away from walls that are being reinforced.
This is something that has been brought up to the team to be looked back into. We apologize for the negative experience. If you believe someone is exploiting this behavior, please use the in-game report feature or submit a manual report[support.ubi.com] through our support portal.
Comment
    UbiMorning on Steam Forums - Thread - Direct
Please submit a Cheater Report regarding this experience.[support.ubi.com] Thank you! We apologize for your negative experience, and appreciate any reports you make.
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    UbiMorning on Steam Forums - Thread - Direct
Thank you for the suggestion! I can understand that being put into a game that is nearly over can be a little frustrating and a waste of time for some people. I feel like a tiny bit of renown would be nice, but as previously said, not more renown than those who played in the whole game.
Comment
    UbiMorning on Steam Forums - Thread - Direct
I'm moving this to the support forum for this to be looked into. Are you getting an error message when it crashes?
Comment
    UbiMorning on Steam Forums - Thread - Direct
Moving this so the support team can look into it for you.