UbiStorm

UbiStorm



16 Aug

Comment
    UbiStorm on Support Forums - Thread - Direct

Hey there @JoseAnTijerin . I can confirm that this issue is currently under investigation by the game team. I'd like to pass your report onto them, however! Would you ensure that your latest saves are uploaded to the cloud? Can I also get a short video clip of this issue to pass along to them as well? Thank you so much!

Comment
    UbiStorm on Support Forums - Thread - Direct

Hey there @JoseAnTijerin . I can confirm that this issue is currently under investigation by the game team. I'd like to pass your report onto them, however! Would you ensure that your latest saves are uploaded to the cloud? Can I also get a short video clip of this issue to pass along to them as well? Thank you so much!

Comment
    UbiStorm on Support Forums - Thread - Direct

@rremesal No need to apologize! I can definitely understand why you would be confused, given that there wasn't a marker there to tell you that you'd completed it. I'm glad to hear everything has worked out for you, however! Thank you so much for letting me know. 😊 I hope you enjoy the rest of your week!

Comment
    UbiStorm on Support Forums - Thread - Direct

@rremesal No need to apologize! I can definitely understand why you would be confused, given that there wasn't a marker there to tell you that you'd completed it. I'm glad to hear everything has worked out for you, however! Thank you so much for letting me know. 😊 I hope you enjoy the rest of your week!

Comment
    UbiStorm on Support Forums - Thread - Direct

@vish2486 Hey there! First of all, welcome to Discussions! Thanks for reaching out about this issue with raising your power level. Since you opened a ticket on our support site as well, would you provide me with the ticket number so that I can take a look at what's already been said or done? Thanks!

Comment
    UbiStorm on Support Forums - Thread - Direct

@vish2486 Hey there! First of all, welcome to Discussions! Thanks for reaching out about this issue with raising your power level. Since you opened a ticket on our support site as well, would you provide me with the ticket number so that I can take a look at what's already been said or done? Thanks!

Comment
    UbiStorm on Support Forums - Thread - Direct

@vish2486 Hey there! First of all, welcome to Discussions! Thanks for reaching out about this issue with raising your power level. Since you opened a ticket on our support site as well, would you provide me with the ticket number so that I can take a look at what's already been said or done? Thanks!

Comment
    UbiStorm on Support Forums - Thread - Direct

Hi there, @andiefined ! Welcome to Discussions! Thank you for reporting this issue with this hairstyle as well! I appreciate the screenshot showing it happen. Does this seem to happen no matter what cloak you're wearing? Or is it only specific hoods?

Comment
    UbiStorm on Support Forums - Thread - Direct

Hi there, @andiefined ! Welcome to Discussions! Thank you for reporting this issue with this hairstyle as well! I appreciate the screenshot showing it happen. Does this seem to happen no matter what cloak you're wearing? Or is it only specific hoods?

Comment
    UbiStorm on Support Forums - Thread - Direct

Hi there, @andiefined ! Welcome to Discussions! Thank you for reporting this issue with this hairstyle as well! I appreciate the screenshot showing it happen. Does this seem to happen no matter what cloak you're wearing? Or is it only specific hoods?

Comment
    UbiStorm on Support Forums - Thread - Direct

Hey there @JLTrippin . I apologize for the super long delay in getting back to you about this particular issue. Did this continue to happen no matter how many times you restarted the game? Or did you just keep playing after the second attempt to resolve it?

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Comment
    UbiStorm on Support Forums - Thread - Direct

Hey there @JLTrippin . I apologize for the super long delay in getting back to you about this particular issue. Did this continue to happen no matter how many times you restarted the game? Or did you just keep playing after the second attempt to resolve it?

...

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Comment
    UbiStorm on Support Forums - Thread - Direct

Hey there @JLTrippin . I apologize for the super long delay in getting back to you about this particular issue. Did this continue to happen no matter how many times you restarted the game? Or did you just keep playing after the second attempt to resolve it?

...

Read more
Comment
    UbiStorm on Support Forums - Thread - Direct

@mr-manqka Thank you so much for those images! I can see that this appears to be just a texture issue, and not a clipping issue, correct? Let's go ahead and run through these steps to see if they restore the texture to that hood for you. I also recommend ...

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Comment
    UbiStorm on Support Forums - Thread - Direct

@mr-manqka Thank you so much for those images! I can see that this appears to be just a texture issue, and not a clipping issue, correct? Let's go ahead and run through these steps to see if they restore the texture to that hood for you. I also recommend ...

Read more
Comment
    UbiStorm on Support Forums - Thread - Direct

@mr-manqka Thank you so much for those images! I can see that this appears to be just a texture issue, and not a clipping issue, correct? Let's go ahead and run through these steps to see if they restore the texture to that hood for you. I also recommend ...

Read more
Comment
    UbiStorm on Support Forums - Thread - Direct

@ragingvet Hey there! Thank you so much for sharing that! I can confirm that, if gear resets, materials should be sent back to your inventory. Of course, anyone is welcome to reach out if they don't see the materials added!

Comment
    UbiStorm on Support Forums - Thread - Direct

@ragingvet Hey there! Thank you so much for sharing that! I can confirm that, if gear resets, materials should be sent back to your inventory. Of course, anyone is welcome to reach out if they don't see the materials added!

Comment
    UbiStorm on Support Forums - Thread - Direct

@rremesal Hey there! First of all, welcome to Discussions! I'm sorry that your first post here is about an issue with that Fly Agaric mystery, however. I do appreciate you providing a video clip right from the get-go! That does help to clarify the issue a bit. Does reverting back to a previous save seem to get that prompt to interact with the Fly Agaric? If not, would you ensure that your saves are uploaded to the cloud? I'd like to pass them along to the Game Team to look into. Thanks!

Comment
    UbiStorm on Support Forums - Thread - Direct

@rremesal Hey there! First of all, welcome to Discussions! I'm sorry that your first post here is about an issue with that Fly Agaric mystery, however. I do appreciate you providing a video clip right from the get-go! That does help to clarify the issue a bit. Does reverting back to a previous save seem to get that prompt to interact with the Fly Agaric? If not, would you ensure that your saves are uploaded to the cloud? I'd like to pass them along to the Game Team to look into. Thanks!