UbiStorm

UbiStorm



31 Aug

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    UbiStorm on Support Forums - Thread - Direct

@tadidesign I'm so glad to hear all of that! Thank you so much for the confirmation. Good news all around! 😊

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    UbiStorm on Support Forums - Thread - Direct

@Erakey-TwitchTV I'm glad to hear that you were able to get this resolved! Thanks for letting all of us know. If possible, would you share what you did to figure out that it was that particular issue in your BIOS?

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    UbiStorm on Support Forums - Thread - Direct

Hello everyone. Thank you so much for reaching out about this issue with the final fight! I do recommend verifying your game files, as well as trying these basic steps to see if this resolves the issue with the launcher vanishing on you. If you're still experiencing this issue, I do also recommend opening a ticket on our Support Site and uploading your ...

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    UbiStorm on Support Forums - Thread - Direct

@abugazi You can just post the link here! Thank you so much. 🙂


30 Aug

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    UbiStorm on Support Forums - Thread - Direct

@TheNorfolkian That is a bit of a strange bug! Thank you so much for providing that video as well! Has this happened only the one time for you? Or have you done this several times with the same result each time?

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    UbiStorm on Support Forums - Thread - Direct

@zzcool500 Thanks for clarifying that! Would you still be able to provide a screenshot of what you're seeing for me, however?

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    UbiStorm on Support Forums - Thread - Direct

@mikymikstercr Hey there. First, I'd like to welcome you to Discussions! Thank you for reaching out about this issue as well. Let's try doing a full reinstall of the game on your PlayStation. If you're still unable to turn in those medallions, however, would it be possible to get a short video clip of this that I can send to the investigating team? I also recommend ensuring that your saves are uploaded to the cloud as well, since the team is also requesting those to help in this investigation as well.

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    UbiStorm on Support Forums - Thread - Direct

@assumedjam9628 Hey there! Thanks for reaching out about this infinite loop you're experiencing. I see that saving doesn't seem to be working either, so I wanted to confirm if you received any error codes or error messages when this happened, especially if they happened before you entered this loop. Does this also happen when you restart the game?

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    UbiStorm on Support Forums - Thread - Direct

@caosck I'm glad to hear that you have an answer! Thanks for letting us know what was said as well. Please let me know if you encounter further issues with this after speaking with Support on our site!

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    UbiStorm on Support Forums - Thread - Direct

Hey there @dan_h_91 and @DarKFoaL . As of July 13, the Godly Reward pack is no longer available in the Animus Store. I do apologize for the confusion!

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    UbiStorm on Support Forums - Thread - Direct

@meneerd3uil3 Thank you so much for that video, and for ensuring that those save files are uploaded! Just to confirm, did you change any of the controls on your controller for the game? If so, would you set everything back to default to see if this changes anything?

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    UbiStorm on Support Forums - Thread - Direct

@angrybarry Hey there! Vagn should be stationed near the River Raiding Dock. If he's not appearing there, there is a known issue of him being beside a bush. If you still can't find him, I recommend restarting from a recent save to see if he spawns in the correct area. If you can't restart, would you confirm for me if you're playing on an Xbox console or a PlayStation console?

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    UbiStorm on Support Forums - Thread - Direct

@spirantcrayon22 Hey there! Thanks for reaching out about the Light Fingers skill. This is a new, but know, issue with that skill, and the team is currently investigating. I recommend ensuring that your latest saves are uploaded to the cloud, as the team is requesting save files to help with their investigation. If you have any video clips of this as well, would you post them to this thread?

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    UbiStorm on Support Forums - Thread - Direct

@fred_wemel I'm sorry to hear that. I do understand that this is a very frustrating issue, and that it's been around for so long. The team is actively looking into this issue, and while I can't give any estimates on when this will be resolved, I can assure you that we will post an update here and on the ...

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    UbiStorm on Support Forums - Thread - Direct

@neji_du_bled Thank you so much for clarifying that! I've gone ahead and moved this thread to the Play Support section of the Rainbow Six Siege forums. As for sending over a video, you can upload that clip onto YouTube as an unlisted video, and then you can post the link here. You also mentioned that this seems to only happen after tabbing out? Is that correct?


25 Aug

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    UbiStorm on Support Forums - Thread - Direct

@clinchy01 All right. Thanks for adding all of that additional information. I just wanted to confirm, if you don't go to the theatre, everything seems to work, but if you either go to the theatre or spawn at the theatre, that's when everything seems to go all weird? Would it be possible to get a short video clip of this happening so that I can get a better look at this? That way, I can also get this sent to the game team since all basic troubleshooting didn't seem to help at all.

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    UbiStorm on Support Forums - Thread - Direct

@sasorisan1 Apologies for the confusion! Are you able to replay the mission at all? If so, would you replay it again to see if it counts this time around?

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    UbiStorm on Support Forums - Thread - Direct

Hello @denshak ! I'd like to first welcome you to Discussions! Thank you for also reaching out about this issue with exotics not dropping. Just to confirm, is it the Engraved Muzzle that isn't dropping? If so, would you grab a video clip of this issue happening for me?

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    UbiStorm on Support Forums - Thread - Direct

@adrian-11 Thanks for clarifying that! Just to confirm, you now have that key, correct?

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    UbiStorm on Support Forums - Thread - Direct

Hi there @spicedalmonds ! First, I'd like to welcome you to posting in the Ubisoft Discussions! Thank you as well for bringing this issue to our attention, and for providing that video clip as well. While I understand it can be reproduced, do you happen to notice if this randomly began to happen, or if it's been happening for as long as you've played this particular area?