UbiStorm

UbiStorm



15 Sep

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    UbiStorm on Support Forums - Thread - Direct

@spirantcrayon22 All right! Thanks for adding that information as well! Do you notice anything else that appears to be a little weird when this happens, or any other times when this happens?


14 Sep

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    UbiStorm on Support Forums - Thread - Direct

Hi there @orolmy . I can confirm that this should have been resolved as of TU 1.2.2. I'm sorry to see that you're still encountering it, however! That video is greatly appreciated! While I get this video forwarded to the team to show that this issue has returned, would you run through these ba...

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    UbiStorm on Support Forums - Thread - Direct

Hello @caosck ! Has this issue been happening since you first started completing revenge missions? Or was there a particular point at which this began to happen, like after an update? I also appreciate you providing that video as well! I do recommend running through some basic troubleshooting ...

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    UbiStorm on Support Forums - Thread - Direct

Hello @changomorado . Thanks for reaching out about these crashes that are occurring when you reach Asgard. You mention that you receive a crash report, but do you also get ant specific error codes or error messages when this happens as well? I also appreciate you mentioning that this seems to have started after the latest update! I recommend running through our ...

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    UbiStorm on Support Forums - Thread - Direct

@smcinturf Hi there. Thanks for reaching out to report this issue with River Raids! Just to clarify a bit, did you get the rewards for the second River Raid twice, but the game also seems to think that you never did the raid? If so, would you provide me with either some screenshots or some video clips of this issue?

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    UbiStorm on Support Forums - Thread - Direct

@TheNorfolkian All right. It's good to note that this seemed to start after TU 1.3.1! Thanks for confirming that! Thank you as well for clarifying how this differed from your other threads about similar issues. While I understand that you have no technical issues with your console, did you attempt any kind of troubleshooting steps to resolve this so that I can let the team know?

...

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13 Sep

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    UbiStorm on Support Forums - Thread - Direct

@vostoksisters Hey there! First, I'd like to welcome you to posting on Discussions! I also wanted to thank you for posting those launcher logs and those other info logs as well. If you haven't already tried these, I do recommend running through our basic PC troubleshooting steps to ...

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    UbiStorm on Support Forums - Thread - Direct

@LA_Frankie Thank you for those updates! Rest assured that your earlier feedback and suggestion was forwarded! I do understand that this is a frustrating issue, but I can confirm that the team has seen your report and your suggestion. I recommend keeping an eye out on our ...

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    UbiStorm on Support Forums - Thread - Direct

@veico_cm Thank you so much for that update, and for specifying that you once again used the boost received from Amazon Prime Gaming.

@countz3r0_42 Thank you as wel...

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    UbiStorm on Support Forums - Thread - Direct

@dech2410 Please keep us on this thread posted! I hope it works for you. 🙂

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08 Sep

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    UbiStorm on Support Forums - Thread - Direct

Hello @RS_Deadeye . First, I'd like to welcome you to posting to Discussions! Thank you as well for reaching out about this high CPU usage you're getting with the updated graphics card. I recommend running through these basic PC steps to see if this eases that usage. If that does seem ...

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    UbiStorm on Support Forums - Thread - Direct

Hey there @mcIncognito and @tideman92 . Thanks for reaching out about your missing rewards. As a first step, let's go ahead and run through some basic troubleshooting steps t...

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01 Sep

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    UbiStorm on Support Forums - Thread - Direct

@zdenekdrizga Hi there! Are you getting any specific error codes or messages when the game crashes on you? Or is it a generic crash report and nothing else? I do recommend running through these steps to see if those crashes do resolve as well.

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    UbiStorm on Support Forums - Thread - Direct

@cmafet Hey there! Thank you so much for reaching out about this, and for providing that screenshot. Does your influence remain in the negatives after restarting / reinstalling the game? If so, let's go ahead and try verifying your game files to see if this is just a visual issue. Let me know how i...

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    UbiStorm on Support Forums - Thread - Direct

Hi there @mcguinnes . Welcome to Discussions! Thank you for reaching out about this issue, as well. Since reinstalling didn't seem to help, let's go ahead and verify your game files. If you still encounter this bug after those steps, my next recommendation is ...

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    UbiStorm on Support Forums - Thread - Direct

Hey there, everyone. I'm sorry to hear that this issue is occurring for all of you as well! If you haven't, I recommend giving these steps a try, as Ubi-Nacho recommended above! If you've already tried those, or they don't seem to work, go ahead and grab your MsInfo & DxDiag files. Once you have those, submit them via our Support Site, ...

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    UbiStorm on Support Forums - Thread - Direct

@gschagas Hey there. Thanks for reaching out about this sudden reversal of the patch! Did you happen to see any kind of error message when the game was starting up? Or was everything just gone? Either way, I do recommend verifying your game files. This can help with a variety of issues like these...

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    UbiStorm on Support Forums - Thread - Direct

@tdy_2020 Hey there! Welcome to Discussions! On top of being prompted to purchase the DLC despite owning the season pass, are you getting any error codes when attempting to launch the DLC? I do recommend, in either case, verifying your game files.


31 Aug

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    UbiStorm on Support Forums - Thread - Direct

@abdusamed_faker Hello there. I do apologize for the frustration that these save issues are causing you and your wife. When you both realized that progress was gone, were there any error codes or any mention of corrupted saves? Or did you just notice that recent saves were missing for you?

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    UbiStorm on Support Forums - Thread - Direct

@lucastraversim Thank you so much for that video clip! It's much appreciated. I'll get this passed along as well!