ZOS_GinaBruno

ZOS_GinaBruno



07 Sep

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Totally understand your frustration here. If you could, please submit a ticket with our Support Team so they can work with you on the items you lost. Thanks!
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Update: We are wrapping up maintenance now and the PC NA and EU megaservers will be reopening momentarily. For visibility, you should not experience any rollbacks based on the issues from this morning. This means you may need to redo any Endeavors that had previously been reset and you can keep any items you had acquired (outside of any abusive one-off situations). We'll be keeping an eye on everything once we open and will provide any additional updates as needed.
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Just to quickly update, things are progressing well and we should still be opening by 4pm EDT/8pm UTC, if not sooner.
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Thanks for the feedback, everyone. That post was written in haste but we can absolutely include UTC in future messaging (and will even edit the existing one for clarity).
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Update: At this time, we are estimating maintenance being completed by 4pm EDT/8pm UTC. We'll let you know if it looks like this may change as things continue to progress.
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Update: We have identified the issue that was causing this, which was tied to one of the fixes that went into today's PC incremental patch. We are working on removing the necessary elements now. Please be aware it will take several hours to get everything fixed, tested, and completed; we will continue to provide updates in this thread as we have them.
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Thanks for the report - we are actively looking into this and related issues.
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Thanks everyone, hang tight. We are looking into this.
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Just to confirm, are you all pressing the button to attempt to close the window a bunch of times? For reference, we were able to finally close it after pressing the button around 20 times, but curious if everyone here is experiencing something different. Thanks for any insight!
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The Elder Scrolls Online v8.1.6 fixes the issue where the effects from Crushing Wall would be lost when bar swapping, the Empower buff being dropped from Oakensoul after dying, and also reduces the healing from Mara’s Balm by about half. We’ve also made a few adjustments to some mobs in the Graven Deep dungeon and fixed a few additional smaller issues.

Additionally, we will also be granting rewards for any players affected by the Tales of Tribute ranked match issue that surfaced after Update 35 launch; you can read more details about this ... Read more

06 Sep

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Hey everyone, just confirming we are working on getting this fixed and hope to have it included in an upcoming incremental patch. Thank you!
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React;c-7708932

Just wanted to add this happens to me on PC too, when playing with an xbox controller and using the dungeon finder. Every time I queue into a dungeon, I get this same UI error. I cannot even get rid of it on PC because there is no way to get the mouse onto the screen, and the X button does not dismiss the error. I have to alt+f4 every time I queue into a dungeon.

Worth adding I tried disabling every addon, and it did not fix this issue.



Any dungeon? Or are there specific ones you remember seeing the error in after queuing?
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Thanks for the report! We'll take a look.
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CaperGuy;c-7708849

I've done some testing. The vMA staff bug is fixed, the Oakensoul Ring doesn't lose it's empower buff on death, and Mara's Balm seems to be cut in half (looking at the Collections->Sets tooltip in blue colour at least).

So I think the three fixes that Gina said in the stream the other day did make it in, but maybe weren't in the patch notes.



Confirming the healing value for Mara's Balm on console should be 951 Health, and we just missed the update to the patch notes. Just made the edit to avoid further confusion - thanks for the heads up here!
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Welcome to The Elder Scrolls Online v2.35 (PS4) / v1.17 (PS5) and the Lost Depths DLC! This DLC continues the Legacy of the Bretons storyline and introduces two new 4-player dungeons for you to explore, along with several new item sets, collectibles and furnishings for you to obtain.

The Update 35 base game adds a number of new Rewards for the Worthy item sets and furnishings. As mentioned in the Update 35 combat preview, we have been also been working on improving accessibility to the game’s combat by increa... Read more
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Welcome to The Elder Scrolls Online v1.29.0.0 and the Lost Depths DLC! This DLC continues the Legacy of the Bretons storyline and introduces two new 4-player dungeons for you to explore, along with several new item sets, collectibles and furnishings for you to obtain.

The Update 35 base game adds a number of new Rewards for the Worthy item sets and furnishings. As mentioned in the Update 35 combat preview, we have been also been working on improving accessibility to the game’s combat by increasing the duratio... Read more

02 Sep

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On September 1, we temporarily disabled Tales of Tribute ranked matches on the Xbox and PlayStation servers. We did so to prevent players from encountering an issue that could result in Tales of Tribute rank and rewards getting into a bad state. This issue will be fixed with the launch of Update 35.

Tales of Tribute ranked matches will be available again on September 6, after the Xbox and PlayStation server maintenance for Update 35 and Lost Depths is complete. We thank you for your patience and apologize for the delay in getting messaging up about this temporary change.

24 Aug

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Hey everyone, wanted to let you know we recently fixed this issue internally and will try to get it out into an incremental patch. Thanks!

23 Aug

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Hey all, just a heads up that we posted an update on this issue here: https://forums.elderscrollsonline.com/en/discussion/615784/pc-mac-hotfix-tales-of-tribute-leaderboard-ranks

In short, there will be maintenance tomorrow starting at 4am EDT to fix this issue. More details are in the thread above!