ZOS_Kevin

ZOS_Kevin



12 Dec

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We are looking into this. It's due to the main website being down as the top nav bar is connected to the main site. But we are aware of the issue.
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Hi all, just providing an update. We are still hard at work getting systems back online. Based on what we know right now, we believe the Megaservers will most likely be offline longer than the original 12 hour estimation. We hope to provide more clarity on timeframe once we have a little more time to complete more work. Regarding the scope of work, this issue we ran into today was an edge-case emergency power outage at the data center that did not trigger standard backup failsafes for multiple tenants affected by the outage. (This type of outage is designed to cut ALL power in the event of a fire/flood scenario.) The outage now requires us to do a full reboot of our hardware while recovering from a full loss of power. Rebuilding piece by piece involves a methodical and lengthy process, including additional verification and testing as we bring the hardware online. Hopefully this provides some clarity on the work happening right now. Thanks again for the continued patience.
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Hi all, we are closing this thread down for now. We know the outage is frustrating, however, the first thing we need to focus on as a team is getting things back online without issue. Once servers are back online and people can play again, we will evaluate the impact and next steps.
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code65536;c-8235235
@ZOS_Kevin Would it be possible to the login servers back online sooner than the 12 hour mark, so that EU can log in (since the actual EU megaservers weren't directly affected by this) before the daily resets?
All of that depends on how checks go as things come back online. But to be frank, we noted in our update "that at least 12hrs" because there is the possibility it takes longer. So can't make any promises on timeline.
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Thanks all. We are looking into the server outage and should have an update soon.
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Hi all, we are seeing some issues on our end, so we are investigating. If you can note what platform and megaserver you play on, that would be great.
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This is the official discussion thread for, "Experience ESO Plus for FREE and Enjoy Access to DLC, Unlimited Crafting Space, and More!" "Discover the benefits of an ESO Plus™ Membership during a new free trial period, from now until December 19!"

11 Dec

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opaj;c-8234271
I apologize if it was in the article and I missed it somehow, but I think we're missing an explanation of the new costume and it's fragments? I gather that we need to gather "Bolts of Winter Storm Cloth" to create a "New Life Winter Storm Robes costume," but I missed the explicit confirmation of such (or how many bolts we need to collect).
No worries, happy to clarify. You will need 15 Bolts of Winter Storm Cloth. These will drop as potential items in the New Life Festival Boxes.
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Yeah, it is now automatic. We noted this in the article we just published for New Life Festival. Here is the line in the article:
"During the New Life Festival, you will automatically enjoy a 100% boost to XP gain whenever you log in to the game, with no extra steps required"
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DemonicGoat;c-8234124
Wondering if this thread is gonna get forgotten or if were gonna get some official response on the very real problems with BGs/PVP that frankly are indicative of issues in the dev cycle. A failure analysis might be prudent given this "new" feature apparently took 2 years to develop,barely works,seems unready and which has had a terrible reception. @ZOS_JessicaFolsom You said, "We're putting together our thoughts on some steps we'd like to take to improve overall communication, especially the cadence consistency. And much of that is taking into consideration the recommendations here. We'd like to share that soon (it its own thread) to get everyone's input" a week ago, Any idea on when this will be?
This is still being worked on and it also needs to be translated so that other language speakers outside of English get this as well. We are hoping to have this up before the New Year. But it is in progress. I read a draft for it this mor... Read more
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LadyGP;d-670190
Community Feedback and Communication Lastly, I’d like Matt to address how the team handles community feedback. Lately, there’s been a sense that changes are introduced that “no one asked for,” and with each major update, more long-time players seem to be leaving. I wonder if ZOS is aware of this perception internally and if they have plans—such as more community surveys or deeper engagement—to implement changes the community is actually asking for.
Just wanted to chime in on this real quickly. We have been chatting about this internally and setting up some plans like more surveys and ways to better implement more player feedback into direct action. Matt will touch on this to some degree in his letter, but wanted to mention it here as well. We have already started with some of this stuff, like the guild survey we had a few months ago. But we do plan to ramp up more of the requested communication methods in 2025. And w... Read more
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This thread has been updated with New Life Festival dates and article link.
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The timer is incorrect and will be available until January 2. We will be correcting the timer.

01 Dec

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This is the official discussion thread for the upcoming ">https://www.elderscrollsonline.com/en-us/news/post/67159"> Mirrormoor Crown Crate! "Unearth the fortune of unchained fates with the items and collectibles found in the new Mirrormoor Crown Crates." Here's a full list of all the rewards contained in the Mirrormoor Crown Crate: Radiant Apex Rewards: [spoiler]
  • Mirrormoor Shard Senche
  • Fargrave Walker Welwa
  • Glass Atronach Dwarven Spider
[/spoiler] Apex Rewards: [spoiler]
  • Fatemirror Evening Wear
  • Mirrormoor Metamorphosis
  • Lucent Guardian Wolf
  • Lucent Guardian Senche-raht
  • Lucent ...
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The Elder Scrolls Online v2.67 (PS4)/v1.48 (PS5) fixes issues identified post Update 44 launch. The first console incremental patch for Update 44 address issues in Gold Road, Greymoor, Imperial City, Orsinium, Scions of Ithelia and Base Game content. We address some medaling and inactivity issues with 2-Sided Battlegrounds, fix missing quest markers for enchanting and alchemy writs and resolve various text errors. We also have a fix for the Battlemaster’s Worm Fang which now correctly grants the associated runebox. We have various other fixes and adjustments listed below for this incremental patch, which is approximately 981MB for PS4 and 4.32GB for PS5. [img alt="Table of Contents"]https://esossl-a.akamaihd.net/uploads/patch_notes/patch_notes_headers/en/tabl... Read more
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The Elder Scrolls Online v1.38.1.0 fixes issues identified post Update 44 launch. The first console incremental patch for Update 44 address issues in Gold Road, Greymoor, Imperial City, Orsinium, Scions of Ithelia and Base Game content. We address some medaling and inactivity issues with 2-Sided Battlegrounds, fix missing quest markers for enchanting and alchemy writs and resolve various text errors. We also have a fix for the Battlemaster’s Worm Fang which now correctly grants the associated runebox. We have various other fixes and adjustments listed below for this incremental patch, which is approximately 1.7GB in size. [img alt="Table of Contents"]https://esossl-a.akamaihd.net/uploads/patch_notes/patch_notes_headers/en/table_of_contents.png[/img]
    ...
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Hi All! Just giving a heads up that we are closing this thread on Monday, Dec. 2. So if you have questions for The Impressario, make sure to ask them soon!

27 Nov

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We have pinned the 8th Annual ESO gift exchange being run by @Aliyavana! Aliyavana;c-8228157
Thank you Kevin. If you can pin this up until around December 25-Jan 1st, it would be great.
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This is the official discussion thread for, "Save BIG on ESO: Gold Road and Base Game during the 2024 Black Friday Sale!" "Enjoy massive discounts on the Gold Road Chapter and base game during the 2024 Black Friday Sale!"
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This is the official discussion thread for, "Traverse Tamriel Together with the Black Fredas 2024 Bundle" "Grab a new multi-rider mount and a feast of consumables with this year’s limited-time Black Fredas bundle."