Hi All. Wanted to chime in here to provide some clarity. Thank you @Destai for tagging me in the thread!
First and foremost, thank you for raising this discussion. Having this discourse is vital to having an open dialogue and improving communication.
So the teams here at ZOS take feedback seriously both from outside and inside of the forum. Regarding forum feedback specifically, our teams share and have detailed conversations about forum threads regularly. Various teams have their own process when review and factoring in feedback from the forums. In addition, myself and other community team members share threads with relevant teams to make sure your thoughts and feedback, both positive and negative, are shared. The community team gives updates to that feedback when we can, but we also recognize there is more work to be done regarding communication across the board.
Several of you have noted ways that communication can be improved. We have seen those comments...