ZahMaiatt

Greetings @antch and welcome to the forums!

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: ...

Greetings @Thunderstump ,

Thank you for sharing this!

We’ve forward it to the development team so they can investigate.

Greetings @XEnigmaX ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

If you have mods in your servers, please turn them off to see if something changes.

You can find it here: ...

Greetings @Junglist96 and welcome to the forums!

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: ...

Greetings @Benjibro333 ,

Thank you for reaching out to us.

Here’s some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:

• Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.

• Try to perform a soft factory reset while keeping games and apps.

• If the above procedures don’t help, please try to perform a full reinstall of the game.

Can you also try the suggested steps from ...

Greetings @Scumdog1980 ,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings @Oides ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template again since no information has been provided?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: ...

Greetings @NyvekkSS ,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

...

Thank you for sharing this!

We’ve forward it to the development team so they can investigate.

Greetings @Jestah ,

Thank you for sharing this!

Both thrall and building decay timers are set to 10 days.

Can you let us know for how long you haven’t log in and if a recent clan member left?

Thank you for sharing this!

I’ve forward it to the development team so they can investigate.

Greetings @BarakIII ,

Can you, please, turn off your mods and send us screenshots if this is still happening?

Greetings @Fulas ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: ...

You should already be able to send screenshots.

We’ll be waiting for those as well.

Greetings @Feydd1 and welcome to the forums!

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: ...

Greetings @Feori ,

Thank you for your report. Please follow the steps to verify your game files:

1. Open Steam
2. In Library, click with the right button on the game and select “Properties”
3. Select the Installed files
4. Select Verify integrity of game files….

Please, turn off the mods as well to see if the issue still persists.

If the issue still persists, please feel free to reach out in private and share your logs with us.

Thanks in advance.

Greetings Exiles,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: NEW Bug Report Template

Thanks in advance!

Greetings @Kawest1 ,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings @Nightrain and welcome to the forums!

Both thrall and building decay timers are set to 10 days.

If your followers were lost inside the timeline, please send us screenshots of the event log and let us know your character and clan name.

Greetings @stamina and welcome to the forums!

Can you, please, let us know the character name you used to leave the clan and the clan name as well so our team can investigate?

If you prefer you can send us a private message as well.