ashtonisVULCAN_IW

This is true. There’s also layers to peel back for everything. Bugs and unexpected issues are one thing, feedback and suggestions are another, and future content. All of these have to be worked on at the same time. And yup - data is key!

You are. And we’re here. A ton of feedback and support issues to parse through, but, we do have some updates being tested that we plan to push out over the next few days. I don’t like saying dates and times in case those change, but I will say them when we can.

I mentioned this in another thread, but we prioritize feedback as it comes in, most importantly crashes, unable to run the game, etc., and go from there. Devs also work on their portion of work too, so someone who works with vehicles is prioritizing feedback from vehicles and nothing else. There’s tons of people working on fixes while working on future content at the same time, so once fixes for current issues are in, we test, and create either a patch or a title update, depending on the fix. If we feel it’s good to go, we get it out the door as soon as possible.

The known issue list on Activision’s Support site is a great way to see what’s being acknowledged and worked on. Even if you don’t see your exact ...

No problem, and thank you! :D

Just double checked and looks like the cache didn’t update. Can you refresh and try again?

https://www.infinityward.com/news/2019-09/modern_warfare_audio_settings

Really appreciate this, OP. We’ve been working on updates and patches for everything we’ve been seeing and plan to roll these out within the next few days.

Feedback comes in from everywhere, so we prioritize from most concerning issues, like crashes, unable to run the game, etc., and go down the list from there. Once changes from the team have been made, we pull them into a patch or a title update, depending on what the fix is.

The Known Issue list on Activision’s Support blog is a great way to see some of the issues that we’re working on along with threads you see tagged with “Infinity Ward reply inside.” We can post them here moving forward so there’s more eyes on it.

Check our blog on audio mixes, it’ll help you adjust your settings to your liking. :) https://www.infinityward.com/news/2019-09/modern_warfare_audio_settings

We have a few updates going out over the next few days. I don’t want to give an exact time and date as we’re wrapping up testing on a few more things.

Thank you!

Hey OP, thank you for your post. We have a few different ways of gathering feedback - through our centralized system where PC crashes are generated and reported, and through ATVI Support, which can include everything across social media. We use both to parse through and investigate issues that have the most impact on the community, such as crashes.

Fixes are currently being worked on by numerous teams between IW and Beenox. We have a few updates we're working on that should improve the stability and help prevent against crashes or any other issue you may encounter. It's always helpful to let us know details of what's happening when you encounter any bug or crash as it can help us prioritize and debug issues as they come in.

I know this is frustrating and I genuinely appreciate you reaching out to us.

Hey OP, this still happening? Mind sharing your gamertag?

We have a fix ready for this. :)