Really annoying, dunno how I’ll get the knife when you can’t even watch it
If you watched for any length of time and didn't receive your rewards please reach out to us via our email [[email protected]](mailto:[email protected]) with your user details and we can help get your straightened out.
Hello and thanks for this input.
We experienced a very high level of traffic during the CDL champs games which led to some unexpected issues in the app. We have since added fixes which will prevent these issues during future events. We will also be distributing the progression rewards and the bonus knife reward to users who had any viewing time during the event on Sunday. If you do not see your rewards in game in the next 24 hours please reach out to us with your user info at [[email protected]](mailto:[email protected]) so we can get you sorted out. ...
Read moreI don't see how they're gonna hand out 10,000 beta codes when the app seems to be broken on a lot of participant's phones lol. Maybe they'll give us another chance to win. Probably not but maybe.
Hi. We made another post in response to your main post above but I wanted to clarify with an additional response on this comment too. The randomized drops (including the beta codes and the champs pack) were eligible to anyone who watched for any amount of time during the day associated with the corresponding drop (Saturday for the champs pack & Sunday for the beta codes). If you received a randomized drop while viewing a stream you would see a notification on either the Companion App or CDL website. If you didn't see a notification but still happened to be selected as part of the people who received a randomized drop you will still get an email in the following days with more information about your randomized reward.
Hello and thanks for this input.
We experienced a very high level of traffic during the CDL champs games which led to some unexpected issues in the app. We have since added fixes which will prevent these issues during future events. We will also be distributing the progression rewards and the bonus knife reward to users who had any viewing time during the event on Sunday. If you do not see your rewards in game in the next 24 hours please reach out to us with your user info at [[email protected]](mailto:[email protected]) so we can get you sorted out. Than...
Read moreHello, Has gifting the battle pass been removed in the latest patch? I can’t find the gift anywhere, therefore I was forced to download the earlier version.
Battle Pass gifting will not appear if you yourself do not have the Battle Pass yet.
Can anyone help me it keeps showing this message:
Sorry.we weren’t able to find gameplay data for your account check your profile to verify the correct first-party is linked. Please not that we currently do not have stats for call of duty mobile.
Hi, can you send a screenshot of your issue to us at [[email protected]](mailto:[email protected])?
Hey everyone! Update 2.9.2 is now live on Google Play and the iOS App Store. We have updates for the Call of Duty League Championship Weekend. Enjoy CDL in the Companion App on Aug 29th and 30th to earn new rewards, an exclusive CDL Knife Blueprint, and a chance at randomized drops. We also made improvements to Gifting and the Store. If you’re experiencing issues please contact our email [[email protected]](mailto:[email protected]) or DM our NEW Twitter twitter.com/codcompanionapp - which you can also follow for updates about the Companion App.
New
Updates
Hey everyone! Update 2.9.2 is now live on Google Play and the iOS App Store. We have updates for the Call of Duty League Championship Weekend. Enjoy CDL in the Companion App on Aug 29th and 30th to earn new rewards, an exclusive CDL Knife Blueprint, and a chance at randomized drops. We also made improvements to Gifting and the Store. If you’re experiencing issues please contact our email [[email protected]](mailto:[email protected]) or DM our NEW Twitter ...
Read more External link →/u/codcompanionapp so I got a prompt to update the app when I launched it, but the iOS App Store tells me the app is not available in my country/region? And I can't search for it on the Store anymore either.
Hi, can you send us a message on here or at codcompanionapp.com and give us more details about your issue. Thanks.
My squad finished in first place and I have not had an option to accept any rewards.
Hi, we are aware of the issue and currently rolling out a fix for it. The rewards should be fully corrected in a few hours.
2 weeks ago i had the same problem losing the "Hello Copters" badge.This week we had problems with the score, where i made more than 6,400 kills and was apparently at 5,475.We were in first place until the last moment and today when i went to receive the first place award, the third place prize appeared.It is frustrating for several times to dedicate yourself to the competition and have your prize canceled or incorrect.This week should receive the award called: "Eye Protection" but i receive the 3rd place reward....
How to fix this?
ATT: clan name: Everybody Together Again
Please email us the details to [[email protected]] and we can look into getting it resolved.
Hi! Thanks for fixing this bug, bug we have another problem.
On the tournament that ended today, we are at first place with more than 32000 points. The second place was between 17000~18000 points. But if we check the results, our score is wrong, showing as 399632.
And today, when we collected our rewards, we received the third place prizes only...
Coincidently, this wrong score (399632) was there before you fix the bug you mentioned. So I think it's not completly fixed.
All my clan mates are frustrated with this... Some of them will stop playing the tournament if they don't receive the calling card for the first place.
Can you take a look at this problem, please?
Hi and thanks for reaching out. We're aware of this issue and in the process of fixing it. In the meantime - if you could send us an email with these details, your username, and your squad name to [[email protected]] that will help us verify we've resolved the issue for you.
Hi, my squad just won a weekly tournament, I have the SS of the points just before the timer ran out. It then said squad inactive after the timer ran out and our final position is 13th? Ive logged in and out and i havent received my XP tokens for first place win
Thanks for reaching out. We're resolving some issues with the calculated results for the previous week right now. We should have it fixed soon but to make sure that we verify your issue has been fixed could you please email us at [[email protected]] with the details of your username, your squad name, and the info you mentioned including the SS and everything else please?
If you're still experiencing this issue please email us the details at [[email protected]]
If you're still experiencing this issue please email us the details at [[email protected]]
Same
If you're still experiencing this issue please email us the details at [[email protected]]
The ops arent even working for me right now. I get an error, when i go to the ops tab.
If you're still experiencing this issue please email us the details at [[email protected]]
Hi. If you are still experiencing this issue please email us at [[email protected]] with your details and we can look into it.
They haven't even added SKS, Renetti, VLK Rogue, or Bruen yet. There's no way they're gonna add anything else.
It's quite sad how slow they are to update the app in relation to the game.
Hi. If you are still experiencing this issue please email us the details at [[email protected]]
Is anybody else having squad problems on the app?
Hi. If you are still experiencing this issue please email us at [[email protected]] with your details and we can look into it.
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