nitocris83

We are aware of the Guild Bank interface not displaying an option to deposit or withdraw gold. Please note that no gold has been removed from guilds - this is a display issue we are working on resolving as quickly as possible. Thank you for your patience.

If you missed the November 9 Executive Producer Q&A stream, you can watch it now on VOD!



Below are also the slides shown during the stream.

We are aware of some players unable to interact with the West or East Cell in order to complete the quest Free From the Web. This is impacting players who have the repeatable mission Setting Captives Free. Dropping or completing Setting Captives Free should allow players to interact with the cell doors and unblock progression on Free From the Web.

Update
Issue has been resolved as of 1pm PT.

*****

We are aware of the temporary team masks from Contest of Liars disappearing and are working to get a hotfix out as quickly as possible. Thank you for your patience.

Update Nov 1

A fix for this issue will be available on November 8 at the launch of Northdark Reaches. Due to this, the Last Chance Vendor for Masquerade will be extended until November 17. This will allow players to use their Masquerade currency. Thank you for your patience.

********

We are aware and actively working on an issue where some players or some characters within an account are unable to purchase items from the Masquerade of Liars event store, boon unlocking, and Campaign Store. We apologize for the inconvenience and hope to have a fix in soon.

All platforms will undergo scheduled maintenance tomorrow, October 20. PC maintenance will occur 7am to 9am PT and Console maintenance will occur 8am-10am PT.

Patch Notes are available: https://www.arcgames.com/en/games/neverwinter/news/detail/11528773

Greetings Xbox Adventurers,

As of yesterday, October 13, Xbox players who have logged in since January of 2022 were sent an in-game mail with 4 Enchanted Keys and 1 Week of VIP. Please accept this gesture of appreciation for your patience during the recent performance issues.

Note: The VIP reward does not provide additional ranks. Players who have never purchased VIP will remain Rank 1 for their first purchase and then increase ranks with subsequent purchases.

PC and Xbox will undergo maintenance tomorrow morning, October 13. PlayStation maintenance time is pending.

PC maintenance time will be 7am to 9am PT.
Xbox maintenance time will be 8am to 10am PT.

Patch Notes are available: https://www.arcgames.com/en/games/neverwinter/news/detail/11528243

Greetings Adventurers,

Due to some players unable to participate on the first day of the current run of Hell Pit, we will be extending the event by a day to allow impacted players to obtain the tokens they would have otherwise missed. The new end date is now 7:30am PT on Friday, October 21.

Because of the Hell Pit extension, this year's run of Masquerade of Liars will be delayed a day. It will run its entire 14-day duration of October 21-November 4.

Greetings Adventurers!

On Thursday October 6, a future charity event went unintentionally live for a short period of time before being disabled. This promotion will be officially launching at a future date once some details are finalized. Players who purchased the charity item will be able to keep it and their donation amount will be honored and accounted for in the official live run of the promotion.

Thank you for your understanding!

Greetings Adventurers,

We are aware of the issue blocking Xbox players from purchasing Zen through the in-game interface. We are working on a fix and hope to have it live in a future patch. In the meantime, players can still purchase Zen through the Microsoft Store.

We will be updating this forum post with any updates when available. We apologize for the inconvenience.

Greetings PlayStation Adventurers,

As of this morning (Pacific Time), PlayStation players who have logged in since January of 2022 were sent an in-game mail with 4 Enchanted Keys and 1 Week of VIP. Please accept this gesture of appreciation for your patience during the recent extended downtime.

Note: The VIP reward does not provide additional ranks. Players who have never purchased VIP will remain Rank 1 for their first purchase and then increase ranks with subsequent purchases.

Update 3

Neverwinter on PS has been unlocked. We sincerely appreciate your patience. We will be planning a makegood and will provide details when the plan has been finalized.

****

Update 2 - September 20 @ 9:30am PT.

PlayStation maintenance for Neverwinter has been extended. We do not have an ETA at this time but will provide updates when available. We appreciate your patience.

Please note that the EBS timeframe may not reflect the most updated schedule.

*****


Update:

Patch Notes for PC and PS are available. Xbox will receive this patch at a later date.

https://www.arcgames.com/en/games/neverwinter/news/detail/11526763

****


All Cryptic games will undergo extended maintenance on Tuesday, September 20. For Neverwinter this will impact Dragon (PC), Drider (Russia ... Read more

Greetings! Due to some issues, the in-game calendar update will be delayed. To provide players the information that would typically be obtained from the calendar, we are posting it here. We appreciate your understanding!

Sept. 22 - Sept. 29


2x Currency: Icewind Dale
2x Refining Stones
Bonus RP



Sept. 22 - Oct. 13


Hell Pit



Sept. 29 - Oct. 6


2x Glory
Increased Elemental Strands - New event! Enemies in certain zones will award more Elemental Strands per drop than usual! These strands can be used to improve Dragon Hunt Modifiers and purchase gear from the Dragonslayer Campaign.



Oct. 6 - Oct. 13


2x Refining Stones (Yeah, it's weird that we're running this two weeks after the previous run. We don't intend to do this too often!)
2x Progress

All platforms will undergo maintenance tomorrow, August 9, 7am to 9am PT.

Patch Notes are available.

https://www.arcgames.com/en/games/neverwinter/news/detail/11523023

All platforms will undergo scheduled maintenance tomorrow, July 21, 7am to 9am PT. Patch Notes are available.

https://www.arcgames.com/en/games/neverwinter/news/detail/11521883

All platforms will undergo scheduled maintenance tomorrow, June 30, 7am to 9am PT.

Patch Notes: NW.137.20220522a.16

Twinkle, twinkle, little...crab? carpet? beetle? drake? flail snail? Which mount would you like to see Lliira bless with her starry night sky? Starting today until July 7, you can vote for which of the 5 mount options should get the star reskin for next year's Celebration of Lliira!

All Cryptic games will undergo extended maintenance on Tuesday, March 15. For Neverwinter this will impact Dragon, Lich, Balor, and Drider.

PC - 5am PT to 10:30am PT (when is this for me?)

Console - 5am PT to 9:30am PT (when is this for me?)

Patch Notes are available for all platforms:

PC Patch Notes
Console Patch Notes

Note: The patch size for Xbox will be larger due to some non-content updates that will allow for a reduce file size in future patches.

We will be temporarily removing The Infernal Citadel from the Random Advanced Dungeon Queue (RADQ) to address some feedback. We hope to have it back soon and we appreciate your patience!