Hi!
I am playing on Ultra. The animation plays very slowly and ends way too early. Aphelios is the only champ that has this problem for me. Every other level up might stutter a little bit but still play fully.
Thanks for the details! We’ll take a look.
Hi! Could you give me some more information? Are you playing on High or Ultra? If so, Low and Medium will drop the resolution down a bit and also cut it to 30fps instead of trying for 60fps.
Are you seeing stuttering as its playing back? Or does it just seem to be cutting off early?
Thanks!
So it's probably already fixed, sorry. The splash + sound of splash wasn't being played, they just appeared, but as I said, I haven't played the card in some time, so it should be gone by now
Ah right, I misread your original comment. I believe this was fixed in the 2.0 patch at the beginning of this year. Thanks!
A week or so after Set 2, the splashing water animation of summoning Powder Kegs disappeared, I didn't play those cards since the start of 2021, was the animation corrected?
Can I have more context here? I just tried summoning Dreadway Deckhand and got a keg as expected - the barrel toss + splash seemed to play.
any word on the Keg animation as well?
Can I have more context here? I just tried summoning Dreadway Deckhand and got a keg as expected - the barrel toss + splash seemed to play.
There were reports of freezes when attacking with Zoe. I believe there wasn’t enough time to find a fix for it before this patch, so it’s temporarily disabled while we investigate.
You should be able to use the cards as buttons as well if you click/tap on them directly. I’ll make sure we get a bug in for this. Thanks for the report!
This is definitely a bug. We currently believe it to be device specific, so if you can respond with details about what you’re seeing it on that’d be helpful.
We’ve got people that will be looking into this as soon as the holiday is over.
We're working on resolving this today.
Edit: This should be resolved. We've temporarily removed the special blade fragment animation - expect it to come back in a future patch.
We're working on fixing this today. Thanks for raising attention to it!
so they couldn't fix solari priestess bug on time.
Actually, that was fixed over the weekend. One of our servers came up in a bad state and needed to be restarted. There's a safety check in place now to prevent that from happening again.
Hi! I play on a Windows 10, with a Intel(R) HD Graphics 4000. Had absolutely no trouble at all until around the time I made this post. Thanks!
Great, thanks!
Hi, I use an ipad pro 2020 to play runterra, I'm in the Asian region if that matters
Perfect, that should be enough for me to investigate. Thanks!
Hi! Can you tell me what device it's rendering poorly on or submit a report to player support with those details?
Hi! Can you tell me what device it's rendering poorly on or submit a report to player support with those details?
I was playing on pc but I'm not sure how to take the logs. It was one or two hours ago. Can I still help?
Yup, for sure! The logs are at %LocalAppData%\Riot Games\Legends of Runeterra\Logs
Hi! We're looking into Labs freezes like this and could use some logs to track it down. If you're playing on PC, could you submit a support ticket?
Hi! We're looking into Labs freezes like this and could use some logs to track it down. If you're playing on PC, could you submit a support ticket?
Hi! We're looking into Labs freezes like this and could use some logs to track it down. If you're playing on PC, could you submit a support ticket?
We messed up. This will be fixed today.
devtrackers.gg