riot_apiris

We've confirmed that there are a small number of system/device language settings that make it impossible to matchmake successfully. The most common of these we're seeing is Czech. We're working on a fix for 2.10.

In the meantime, a workaround is to change your device language to something else. English is fine. So are most other languages. Note that the language LoR is running in does not matter - it's the underlying device language.

If that doesn't unblock you, please post your logs and I'll take a look!

We've confirmed that there are a small number of system/device language settings that make it impossible to matchmake successfully. The most common of these we're seeing is Czech. We're working on a fix for 2.10.

In the meantime, a workaround is to change your device language to something else. English is fine. So are most other languages. Note that the language LoR is running in does not matter - it's the underlying device language.

I've confirmed that it's an incompatibility with Czech being set as the device language. Unfortunately, it's not something I can hotfix. We're building out a fix for 2.10.

It should work for you if you switch your device settings to English (and many other languages, we're investigating a list currently). Switching settings like that does require a restart as far as I can tell.

I know this workaround is not great, but can you try switching your system language to English and see if the problem persists? Typically that process requires a computer restart.

Great, thanks!

Thanks!

Okay, I believe you're hitting the same issue. I'm investigating a solution now - but if I'm correct we're a couple hours away from a fix.

I'm unable to open the links you shared earlier - but can you confirm that you see "live (2_9_15)" as CLIENTVER in the about panel of the settings page?

Not rude at all! If you're able to provide the same info (device language - not necessarily what language LoR is), I can confirm this is the same thing.

Hi! Can I get some more info from you? A DM is fine.

What language is your computer set to? Can you share the country you're playing from?

No problem, I'll provide an update once I know more!

Okay. Can you share your PC logs? The images you shared look correct.

The logs can be found in %localappdata%/riot games/legends of runeterra/

I'm not aware of any matchmaking issues right now. Can you share a screenshot of the about page in the settings? I'm interested in the the text that appears if you scroll to the bottom.

Alternatively, if you know how to get your logs off of your device that would work as well!

We have a fix submitted to Apple that we expect to be available in various stores throughout the day. We posted some addition context in another thread: https://reddit.com/r/LegendsOfRuneterra/comments/ns3dur/\_/h0kws6u/?context=1

We have a fix submitted to Apple that we expect to be available in various stores throughout the day. We posted some addition context in another thread: https://reddit.com/r/LegendsOfRuneterra/comments/ns3dur/_/h0kws6u/?context=1

We're currently investigating this. It appears to be iPad Pro specifically.

Thanks for the report! I’ll take a look at this on Monday.

It’s definitely on our list of things to look at for the future!

You and your teammate both select up to 3 decks. If you or your teammate brings anything less than 3, we sub in preconstructed decks.

From the pool of 6 decks, we choose 4 to present to you and your partner. Each of you can select one from that pool but cannot choose the same one. If you’re unable to agree on separate decks, one is randomly assigned.

If you reach a tiebreaker game, a random player on your team will play using the winning deck from the prior round.

Unfortunately we had a ton of instability right after release. Things should be better now if you try again. Sorry for the bad first impression!

Unfortunately we had a ton of instability right after release. Things should be better now if you try again. Sorry for the bad first impression!