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Unfortunately we had a ton of instability right after release. Things should be better now if you try again. Sorry for the bad first impression!
Unfortunately we had a ton of instability right after release. Things should be better now if you try again. Sorry for the bad first impression!
There is a UI bug we're investigating on mobile. I think you're reporting that. To work around it:
There is a UI bug we're investigating on mobile. I think you're reporting that. To work around it:
Type of Bug: Collection manager What happened that seemed like a bug: Can’t close out of crafting screen after crafting new cards, or interact with anything but menus. What was expected: Closing out of crafting menu so I could build decks with new cards How often/how easy: every time 10/10 iOS North America
There is a UI bug we're investigating on mobile. I think you're reporting that. To work around it:
Does anybody deals with this too ? I tried to make a mono shurima deck but when I craft a card it is not confirmed ,like I pay in wild cards and nothing happens It doesn't even takes wildcards away
There is a UI bug we're investigating on mobile. I think you're reporting that. To work around it:
Tagging onto this comment so people might see this, I was able to bypass the bug by tapping the blank space underneath the buying space, and then tapping back on the collection after that
Yes, this will work.
While we look into this more, tap the UI on the left side of the screen that isn't a button. Then tap the darkened background and you should be unblocked.
Thanks for the report! We have people investigating now.
Please upload your logs somewhere and share them with me. There are instructions on how to do that in the bug megathread
Just tried, but still crashed :( i've noticed that now 1 more deck is not appearing
https://cdn.discordapp.com/attachments/819585959246561310/832138791094452254/3.PNG
compare with screen 2 of the first comment
EDIT: i managed to get all my decks deleted (and cried...) and after that all crash are gone, i made a new deck and played a game without problems.
I think the problem was actually the name of the decks
I’m glad you’re able to get unblocked! The crash is definitely in the deck names - the special characters specifically. We’re looking into a fix but for now just avoid those.
https://www.dropbox.com/sh/v3kovytxe9li8cs/AAD_pzp_IMELRFSO19bVJbs_a?dl=0
Here are the logs taken with riot repair tool today, just after one of the crash
I believe you should be good now. Want to give it a try?
https://www.dropbox.com/sh/v3kovytxe9li8cs/AAD_pzp_IMELRFSO19bVJbs_a?dl=0
Here are the logs taken with riot repair tool today, just after one of the crash
Confirmed, I've passed along your account info for someone to help with.
Read more**Type of Bug:** client crash
**What happened that seemed like a bug:** When i go into collection->decks, or when i try to play, the client first reconnects (screen 1), then the client crashes (just after screen 2). I tried this on phone, same crash. One of my friend tried it on his pc, same crash. I noticed that: 1) some decks appear on top of eachother - 2) some decks are missing (the decks with name with { or ° as first letter of the name are not appearing. all of this only after the 2.6 update, everything was fine before. I also tried log in with another account and everything works fine, so i think the problem may be related to the deck's names.
**What was expected to occur:** open and view decks / start a game
**How often does this occur/How easy is it to replicate:** always, i tried it over 20 times, always happens.
**PC / Android / iOS:** PC, Windows 10
**Region:** Europe
**(Optional) Screenshot:**
Player support can delete the decks causing issues. Tickets can be opened at https://support-legendsofruneterra.riotgames.com/
I believe I've found your crash and let our team know, though I don't have an ETA for when someone will be able to erase the problematic deck.
Edit: if you upload your logs somewhere, I can confirm that I've already sent your information along.
You're correct. Her level up is a video and they're capped at 60 fps during playback in the highest quality setting.
Type of Bug: Lab/ConnectionWhat happened that seemed like a bug: I started a Lab run with Azir, then left it (stepped away or experienced an error, can't recall). Went back to resume lab run, clicked continue. Screen flashes black, returns to Lab selection screen. Cannot access run to retire, cannot start new run.What was Expected to occur: I should be able to resume the run as normal.How often does this occur/How easy is it to replicate: 100%PC / Android / iOS: PC, Windows 10Region: NA
Edit: as of 4/1 2:50pm CST issue seems to be resolved.
This should be resolved now
Type of Bug: Gameplay
What happened that seemed like a bug: When I try and select Azir or Taliyah in the Lab of Legends I get an error message. This is on Normal Difficulty. The message says "There was an issue selecting your starting Champion. Please try again." (I have 3 wins with all other champions in the past).
What was Expected to occur: I am able to select Azir or Taliyah and start a game.
How often does this occur/How easy is it to replicate: 100% even after reboot.
PC / Android / iOS: PC. Region: EU
This should be fixed now.
Hi! Could you send me a copy of your logs?
When we were having the matchmaking problem we tried challenging each other and now we're stuck in a ultra rapid draw lobby. Even though our region is supposed to be operational.
Restarting, logging out... nothing is working...
Can I have your logs? DMing me is fine. I need to get your account ID and region to resolve you.
Without intervention, the lobby will erase itself two hours after it's created in the worst case.
If u need any log file, I'm available to do it. Update: So far, so good... I can play on mobile and PC
Perfect, thanks for the confirmation!
They rolled a fix. It's working for me now.
Thank you for the confirmation!
