I get a "missing game files" error, tried verifying game files, uninstalling and reinstalling but nothing works- on steam. Anyone knows how to fix this?
If you've tried restarting the game etc to no avail then please pop Support a note and they can try and diagnose what might be happening! https://support.fallguys.com/hc/en-us/requests/new
Unfortunately they've been no help at all. I can't seem to impress on them that I am ALREADY linked, but I can't get further than the Date of Birth screen (if I'm Lucky) because no buttons respond. This switch has effectively destroyed 18 months of my gaming life. Such a terrible way to treat your fanbase.
If you pop me a private chat or DM with your support ticket information (you might have been asked for an email for example), I am more than happy to see tomorrow what we can do and check the trail of communications. Right now you're the only report of this issue that I've seen, but diagnosing the issue could save future players the same problem too.
I understand why you'd be frustrated and if you've tried a lot today and need a break, I'll also be happy to help you if and when you want to chase this up.
I will. Where do I send it to?
Please attach it as a file to https://support.fallguys.com/hc/en-us/requests/new?ticket_form_id=360000851719
Thank you so much!
PS4 players are having trouble with the eliminating cutscene between maps. It's getting very laggy
That sounds painful - could you capture us a video by any chance? It'd be helpful for context on how it looks for you.
Please pop our Support Team a note and they can look into this!
My name is still Infallible Fall Cookie…was the name change thing retracted or is something not working as intended?
Or did I do something wrong? I have epic account linked…though I did just load game through steam like always
We've seen some isolated cases wherein people did not get a pop-up to choose an Epic Username - but it has so far been for users under a certain age. Would you mind popping Support a note? It would be beneficial for us to check your specific case! https://support.fallguys.com/hc/en-us/requests/new
!sticky
Bug fixes from earlier: https://www.reddit.com/r/FallGuysGame/comments/r5ldnh/news_its_season_six_day_heres_our_list_of_fixed/
For all outstanding issues or anything you wish to report outside of list list, please continue using our Support Page: ...
Read more External link →Noticed this this morning. The cursor just hangs around the middle of the screen. Nothing I did would get rid of it. When I finally moved it around, it went right back to the middle of the screen. Anyone having this issue?
Are you playing with a controller? Digging into this!
Am I confused, we won’t get season 6 content until later, for now it’s just bug patches?
You'll get it shortly today!
Apparently my account has already been linked between Epic and PS. However, I can't get past the page that's telling me this, it's like it's frozen. Ah well, was here since Day One, and now I can't play this game I've been loyal to, Never mind, there are other games out there.
Is anyone else having this problem?
You can contact Support who will be happy to help and advise: https://support.fallguys.com/hc/en-us/requests/new
Even with this page I'm not fully clear what's going to happen for me. I played & finished season 1 on PC and then switched to PS4 from season 2 onwards, so I'd like to keep PS as my primary account. I'd also like to transfer my season 1 costumes etc (especially my Gordon Freeman) from my PC account though, but your page says that "fame path progress won't be transferred". Does that statement include unlocks from previous season fame paths? If not, do I need to contact support to transfer my stuff from PC to PS4 or will this happen automatically?
Contact support and the cosmetics will be transferred and merged - fame path progress in this instance would refer to actual progress for a fame path.
If you played a bit of S6 on a steam account, then got a new PS and wanted that to be your primary account, we wouldn't be able to change your PS fame path to match the Steam one. Does that help?
I did have a read of that before but you post does clear a bit up.
In my case I have more crowns on Steam although I do have costumes on PS4 that I don't have on Steam. If I ask Support to merge the other account, does that mean my partner can no longer play on PS4? Or at least not while I'm playing on PC anymore?
Sorry to ask so many questions.
No worries at all - so just so you know, CURRENCY - crowns and kudos - will not be merged, so if that is a big driver for your decisions please keep that in mind.
You cannot both play at the same time if you use one unified Epic account - just checked that for you. So it sounds like two accounts are best. Make sure the PSN Email and Steam are different as I think otherwise you'll get "There is already an Epic Account under this email address" types of deals!
I still have a few questions about linking to Epic Games.
I have a Steam and a PS4 account that my partner usually plays on when I'm playing on Steam.
If I link the PS4 account, then I can use the PS4 account on my PC? And can I still use the steam account or is it now dead? Can I use my steam account on my PS4 if I link it to Epic Games?
Or should I make 2 Epic Games accounts and link each one to one of them?
https://support.fallguys.com/hc/en-us/articles/4410819058450-Epic-Games-Accounts-FAQ
This has a lot of good answers, but the overall is that if you want both accounts to be the same, you'll want to pick one platform to be your primary account and link that FIRST - usually whichever you use more, has the highest crown rank, etc.
Link your Epic Games account to that one, and any lost cosmetics you can ask Support to merge into your primary account (I.E if you had a costume on PS that you wanted back on Steam) if you want to share progress on both platforms.
If you didn't want to share progress on both and didn't want to make them one unified account, you can indeed make your partner a different account for the PS linking. Let me know if tha...
Read moreThe Epic account I was trying to link uses the same email address as my PSN account. But according to the site I've already linked a different Epic account to that PSN account. So I've searched the word "Epic" in all my other email accounts but found nothing :(
I am afraid that would be something outside if our realms
That's understandable. I'll have to get in touch with Epic support I guess. Thanks for the response! :)
No problem at all, I hope that gets sorted for you in good time :)
I'm getting a message saying my PSN account has already been linked to an Epic account. Is there any way I can find out the email address of the Epic account that's apparently linked to my PSN account?
I am afraid that would be something outside if our realms - I would think that you could perhaps check the Email Address linked in your Playstation Account in your user settings on the console?
How should we link our Epic account (if we're on Steam)? Do we need the new patch for that?
If you already have an Epic Account, you can add your Steam in https://www.epicgames.com/account/connections under "Accounts"!
If you do not have one yet, you are free to make and link one now before the patch, but there is no problem waiting until it is out. Whatever works for you.
Ahead of the notes going on our official channels, here's what to expect in terms of fixes and improvements:
devtrackers.gg