trichoglossusbee

trichoglossusbee



16 Nov

We are urgently investigating and fixing this issue.

Players might see that their season path says "coming soon" right now, or that they are unable to claim rewards in their games. I will map progress in this thread until it is remedied.

Update:

The fame path issue and rewards errors are now fixed.

I am just checking regarded unclaimed rewards - please confirm if you still do not have them when you restart your game as well.

Update 2 (9:30am GMT 17th November!):

We are still looking at how to grant players rewards or compensation for affected matches, stay tuned!

Update 3 (10:00am GMT 18th November):

Rewards will be in player accounts in the next 7 days! Confirmed, thank you for baring with me :)

External link →
Comment

Originally posted by hold_my_cocoa

A different kind of roadmap but is the Trello up to date? It seems pretty empty and there is nothing listed in "fix pending".

We've made loads of progress and will be updating the Trello fully in the next few days! I'll make a post here when done, latest will be Thursday PM :)

Hey everyone!

For a while we've been investigating issues on Oceanic servers. We identified a faulty server, yeeted it, and replaced it, which should now fix this issue.

We've automatically identified around 18k players who were affected, and awarded each player 10 crowns - these will be in accounts over the next 48 hours!

External link →

15 Nov

Comment

Originally posted by GeekAndDiscourse

I am only seeing this as "fixed" on the issue tracker. Is this still being investigated? My friends and I are really missing this feature.

https://trello.com/b/mJEAmorl/fall-guys-public-issue-tracker

Yes, it appears to be in the "currently investigating" section which is right! I believe we have a good fix for it and it should be super soon, if confirmed I will move over to "fix pending!" along with a few others this week. :)


10 Nov

Comment

Sorry that my reply comes so late, I have been away for a short while and I am catching up. I am not sure what we can do right now but will definitely pass the request over.

Roadmaps can be tricky. It is something we've all expressed interest in before - but I can say the resources side is usually due to a lot of things needing to be under the radar, and that wouldn't change due to a roadmap. I know the patience it takes when seasons are getting longer, and things will become clearer in time, but this will still be relayed onwards.


02 Nov

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Originally posted by Izzytorium

Hey u/trichoglossusbee hope you're doing well, if you have the time I'd appreciate if you check out this video regarding Team Seas! and maybe share it across the fall guys social channels (if possible) the video is raising money for a good cause, and contains no profanity or swearing, if you can't then that's okay, appreciate you reading this nonetheless, thanks.

Hey Izzy! I love this initiative and that you've combined Fall Guys with such an awesome cause! I'm not able to get this shared on our official channels but I am happy to boost this from my personal twitter today after I've given it a watch :-)!

Thanks for doing this it's super cool!


21 Oct

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Hey there! Could you let our Support team know? They might be able to see what's going on here :) https://support.fallguys.com/hc/en-us/requests/new


20 Oct

Comment

Originally posted by jeannomouloudo

Hope you'll bring back the controller vibration at the start of the round when alt + tab. I cannot count the disqualifiquations my friend and i got because of that recently :'(

This is still in discussion at the moment, hopefully I have an update to share on it soon!

Comment

Originally posted by rangers0808

Oh dang, I actually kinda liked that noise haha

A lot of people are saying this, but it really was a bug. Mostly the feedback we had was that levels like Door Dash / Gate Crash where people qualify really close together was making it a pretty awful experience!

Comment

Originally posted by gamstat

Did you fix points in Squad Shows? (Where they can go like 10-9-8-7-7-6-8 - probably going +1 every time some bean quits)

We're investigating points issues in Squad Shows still - I can't quite figure out from this comment if it's the same kind of thing, but situations like a bean that qualifies after you getting more points, etc.

Comment

Originally posted by jimmyjamjars

Physics feel good again my bean has some weight to it, just had sum fruit and was nice to be able to just stand there with no bean tornados

yeeeeeeeeeeeeeeeeeeeeeeey

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Originally posted by Jarvik4000

I understand. I was just being cheeky more than anything 😉

CHEEKINESS AKNOWLEDGED 👀

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Originally posted by ThinkFree

Sad to hear that. It's my favorite final.

Mine too! Next to JS. Hoping to have it back soon and will keep yall posted!!

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Originally posted by Jarvik4000

'You an always still discuss...'. How am I supposed to trust that you fixed errors when you're still making them? 😅

We all make typos, have remedied that now! I have to type from my sofa with my screen really far away as I have a broken leg, it's really tough to see sometimes lol

Comment

Originally posted by SuBw00FeR37

Any news on the Vibration of controllers while alt tabbed? I used this extensively and sorely miss it :(

Not in this patch as it's still being looked at!

Comment

Originally posted by Shrek_The_Funny

THANK. YOU.

But is it possible for you guys to change the UI back to the old one?

We cannot revert it back to the old one, but there are more changes in the future for it!

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Originally posted by ConducingSoup20

Thanks for the update. Has the issue with squad games going really short rounds ending in thin ice been resolved?

Edit: It's mostly when the lobby only fills to late 40's to early 50's and when 4 teams are left it goes straight to hex or thin ice

Not in this patch I don't believe! Will check in on that.

Comment

Originally posted by ThinkFree

Is Roll Off back in rotation?

Not yet, we're still investigating that!

Comment

Sorry, forgot to add that the annoying SFX bug with the noise every time someone qualifies is also gone! YEY! Added to post now.