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An advisor is going to need to investigate this for you. Please open a case here to get in touch with one. Thanks!
An advisor is going to need to investigate this for you. Please open a case here to get in touch with one. Thanks!
Hi there, @TristanIsaGINGR
If the email on your account was changed without your knowledge, it's possible you were hacked. An advisor should look into this for you. To get in touch with one, please open a case here. Thank you.
Hi @Rocket61mlg,
Our Terms of Service team can take a look at the ban for you if you get in touch with them. To reach them, please fill out the webform. This EA Help guide will share more information to help with that: Get information ab...
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We cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-abou...
I don't think anyone arguing in good faith has ever claimed that cheats don't exist here. 
On the contrary, it's an ongoing battle and one that's likely to continue as long as people are willing to pay for cheats and put their accounts at risk.
As we improve ways to detect cheats, they'll continue updating to try and get around them. So we'll update to counter those, and the cycle repeats itself.
Same principle as the exchange at the end of Batman Begins, for those who are familiar 
Jim Gordon: ...
Read moreHey @teiacney
I've merged your posts, please be mindful our our Forum rules and guidelines.
...Hi @teiacney
We are unable to assist with Bans/Kicks here on the Answers HQ forums. You will want to fill out this online forum to reach out to our TOS team for further assistance.
...
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We can't remove the cooldown for linking and unlinking accounts, this is applied across all EA accounts.
Once the time is up, to attempt to recover items you will want to relink the account to its original EA account. For more information on linking and unlinking accounts check out our help articles:
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by givi...
Hey @Bosu_freelo
You can find a great guide on how Gifting works in Apex Legends in our Help Article:
How to send gifts in Apex Legends
A few reasons why you may not see your friend or may not be able to send them a gift are:
Hey @DrippySour
If you come across players who are not following the rules of the game, you can report them by following the guidelines provided in this article on our website.
Thank you.
Keep in mind we don't handle player reports in our forums and "name and shame" is against our rules.
Hey @DropoutBird,
I'm sorry to say, the Buster Sword R5 heirloom can no longer be unlocked since the event has ended.
This one worked a bit differently than previous collection events and for the purposes of this particular crossover, the heirloom was not available outside the event itself.
Sorry that piece of info was missed, here's our original blog if you'd like to check back through that portion.
The sword will not be coming to the Mythic Shop after the event ends, so unlock it while you can!
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