Apex Legends

Apex Legends Dev Tracker




26 Apr

Comment
    EA_Mako on Support Forums - Thread - Direct

Hey @Azerlee,

 

For more sensitive topics like this, feel free to DM either myself, @EA_Mari, or another CM and we'll make sure that information makes its way to the proper team.

 

Thanks again! 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @chenguodegang,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @yukun225,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @ren-yukkuris,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @y38mvdllg,

 

At the moment the following languages are supported on Answers HQ: 

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25 Apr

Comment
    EA_Mako on Support Forums - Thread - Direct

Hey there,

 

Exploits using configs are certainly something that's been looked into in the past, such as the mention in the tweet below. Thanks for making sure this was on our radar!

 

Just as a heads up, I've removed the link to avoid spreading that information around further, much appreciated!

 

Mako.png
Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @Lull2527,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @Fr0stMango,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Mari on Support Forums - Thread - Direct

UPDATE: 08/05/24: 

Hey folks, we are listening and I have passed your concerns to the team. Once we have any updates on this, I will let y'all know. 

Thanks for sticking with us! 🤗



Marked as solution for visibility purposes only, as this is still being investigated. 



Hey folks, 


Thanks yall for reporting this here. We have tested it here on our end and gifting the BP and store content looks to be fine for progressing the challenges.

Just to clarify, gifting the Battle Pass only counts once towards the challenge, so sending it 2-3x to friends doesn't give you 3 points towards the 6 needed to complete.

If you still have questions, please let us know! 



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Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @5141431 

In-game purchases are final and cannot be refunded. 

EA_PulsarAHQ

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @Zchezai,

 

At the moment the following languages are supported on Answers HQ: 

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24 Apr

Comment
    EA_Darko on Support Forums - Thread - Direct

Can you grab me a screenshot @machiiii?

 

Darko

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Comment
    EA_Pulsar on Support Forums - Thread - Direct

Sorry, but we do not grant any game content. 

EA_PulsarAHQ

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @SayaIsLife,

 

At the moment the following languages are supported on Answers HQ: 

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23 Apr

Comment
    EA_Pulsar on Support Forums - Thread - Direct

I am glad to hear that the problem was fixed. Thanks for letting us know. 

As for the suspension of your account, we cannot make any changes here in the public forums. If you would like to appeal the sanction, our Terms of Service team specializes in handling such disputes. 

    

Here are the steps you need to follow to reach them using the web form:    

    

Get information about your EA Account lock, ban, or suspension    ...

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @lpl65,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Darko on Support Forums - Thread - Direct

What happens when you cannot send a message @machiiii?


Darko 

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Comment
    EA_Darko on Support Forums - Thread - Direct

 

Hey @machiiii the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
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Comment
    EA_Darko on Support Forums - Thread - Direct

Why can't you contact our TOS @machiiii?

 

Darko 

Darko.png

21 Apr

Comment
    EA_Barry on Support Forums - Thread - Direct

@DrPualChen 

 

 

At the moment the following languages are supported on Answers HQ:

 

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