Original Post — Direct link

All my rewards from the Ostara Festival are missing. Yesterday 28/06 in the evening I still had them. Now today 29/06 they are all gone. I was wearing the full tattoo pack and the hair style, not the beard. If I go to the tattoo artist in the village I don't see them in the inventory and can't equip them.

over 3 years ago - Ubi-Borealis - Direct link

Hello there,

I've merged together a couple of threads about the Ostara rewards going missing following TU 1.2.2.1. I've encountered this in my own game (I'm a huge fan of the Ostara head tattoos), and I was sad to see these had disappeared from my loadout. I've passed on our reports to the development team so they can take a closer look at this.

If you had the Ostara Raven equipped, you will need to equip a new Raven skin to use the Raven again. Thank you for sharing that this was how you were able to use the Raven again, @NeckPUNCHattack! 😊

over 3 years ago - Ubi-Borealis - Direct link

Hello there @bielik01,

Thank you for taking the time to share your feedback and concerns with us. I've passed this along to the development team, especially your concerns about a lack of a changelog and no warning prior to the hot fixes release. We apologise for any confusion that may have been caused by TU 1.2.2.1.

To my knowledge, the Ostara items should not have been deliberately removed from the game. I've reported this issue to the development team for them to take a closer look at. Once we have any new updates to share regarding the disappearance of the Ostara rewards, we will let you know within this thread.

If you have any further questions or concerns, please don't hesitate to reach out.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

I appreciate your words, @bielik01. I've reached out to the development team to see if we can get any more information about TU 1.2.2.1, and the missing Ostara items. I've also shared feedback for more communication on when any hot fixes or Title Updates are added to the game, whether these are shared in the News & Announcements forum, on our other official platforms (such as Twitter or Facebook) or in changelogs in-game.

If you have encountered any other new issues following the release of this hot fix, please don't hesitate to reach out so we can take a closer look.

Thank you 😊

almost 3 years ago - Ubi-Borealis - Direct link

Hello there,

As we have had no reports of this issue with the Ostara rewards persisting in game following the release of TU 1.3.0, we will now be locking this thread.

If you encounter any further trouble with the Ostara rewards, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊