about 2 years ago - Ubi-Keo - Direct link

Hello everyone, 

I'd like to reach out to you all with an update. The development team have contacted us and have confirmed this issue should be resolved with the release of Title Update 1.5.1.

You can read the full patch notes here.

The patch was deployed today at 12 pm UTC/GMT, 1 pm CET, 7 am EST, 4 am PST, and 11 pm AEDT. If you are still experiencing this issue after installing the new update then please don't hesitate to share an update within this thread so we can notify the development team.

When sharing a new report, please can you provide us with the a video which shows the following:

  • You have the latest Title Update installed on your platform. You can check this in the main menu screen before loading your save.
  • Show that you are missing runes from your Divine gear and if possible list the runes that you are missing


Additionally, please ensure that you have an up-to-date save file uploaded to the Cloud. This support article can help you to do this.

We can then use these reports to reopen the investigation should the issue persist following the 1.5.1 update.

almost 2 years ago - Ubi-Borealis - Direct link

Hello there,

As we haven't had any further reports of issues persisting with runes missing from Divine gear since the release of TU 1.5.1, we will now be locking this thread.

If you encounter any trouble with missing runes, please don't hesitate to create a new thread and our team will look into this further. When creating a new thread, please ensure that you include a video of the issue you're encountering, as this will be helpful for further investigation.

Thanks! 😊