over 2 years ago - Ubi-Borealis - Direct link

Hello there!

We have received an update from the team, and the issue with degradation on Ubisoft+ should now be resolved. Please can you try launching your game again, and let us know if the issue has been resolved for you?

If you are still unable to launch the game, and are encountering error messages and crashes when launching from Ubisoft+, please don't hesitate to update us within this thread so we can notify the dedicated teams and investigate further.

@rtxus - Thank you for taking the time to share your feedback and concerns with us. I'm aware that there was a banner available on the Ubisoft Support website and within our official General News & Announcements forum, but I can see that this didn't include all Ubisoft+ titles, and how this can cause confusion. I have shared your feedback with the dedicated teams, and I apologise for any inconvenience that has been caused by this issue.

Thank you 😊

over 2 years ago - Ubi-Borealis - Direct link

Hello there,

As we have had no reports of this issue with launching the game via Ubisoft+ persisting in game for some time now, we will now be locking this thread.

If you encounter any further trouble when playing Assassin's Creed Valhalla via Ubisoft+, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊