Original Post — Direct link

by default its F12 .. everytime i start, restart my computer and start the game for the first time after pc start, when i take a picture with F12, game crashes, freezes ... every single time.

After the crash and restart of the game, it works fine ..

7 months ago - Ubi-Oxavo - Direct link

Hello @archsh3riff, hope you are having a great start of the year,

I am sorry to hear your game crashes when you take a screenshot in Ubisoft Connect launcher. Have you tried to change the screenshot key and check if those crashes still occur?

If no, please try the following steps:

• Select the three-line button on the top-left of the screen.
• Choose Settings, then Other.
• Select the Capture screenshot hotkey button.
• Press the button you want to change your screenshot key to. 

Please let us know how it goes!

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