Original Post — Direct link

Well hi there, i just got ac valhalla yesterday, and except freezes occuring while on my ship and some stutters (which is normal from my pc) there was no problem, but today i cannot manage to play it, i can only launch it and press "continue" then it shows me eivor in the animus like state, and then my game crashes, so if you have any solutions to this problème i would really like to hear it, thanks in advance. (Btw if someone knows how to also clear the ac valhalla cache it would help i think)

over 1 year ago - Ubi-LadyBlue - Direct link

Hello @micchon436!

My apologies for my delay and for missing your first post as well as for these crashes and performance issues you're experiencing.

These solutions have helped many of our players in similar situations, so I'd like to have you try clearing your cache (detailed instructions are included in the link) and then running through the steps in this troubleshooting guide for me.

If it's not resolved still, please attach your System Files to a Support Case and update me so I can take a closer look at what could be causing this to occur.