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Hello there,
Thank you for continuing to update this thread with your experiences of being unable to harm Jotun enemies. I can confirm that the dedicated teams have been notified about this issue occurring in-game, and are investigating further.
If you have encountered this issue in your own game, please can you provide us with as much of the following information as possible:
- Are you unable to harm certain Jotun, or all Jotun?
- Which areas does this issue occur in? Please be as specific as possible, as this information will be helpful during investigation.
- What were you doing at the time (such as progressing in a quest, completing a mystery or raid, or just exploring)?
- How have you tried to damage these enemies? Has anything been successful?
- Have you tried using the "Power of Musphelheim" to defeat these foes? A number of players have reported that using this ability allowed them to harm Jotuns in the area.
- Please can you provide a video that shows you're unable to harm the Jotuns. If you can show you location in-world, that would also be helpful.
I'd recommend uploading this video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread we can take a closer look at.
@T3h_Reaper & @TYUHYUN - Thanks for providing us with all of the requested information! I'd also like to thank you again, @TYUHYUN, for all the videos you've taken the time to capture. This is very helpful for the investigation! I've also passed on your video showing that visiting the Pit of Slaughter location allowed you to harm Jotun foes again! 
@thml7 - Thanks for sharing an update with us, and for letting us know that you've been able to successfully complete the "Dawn of Ragnarok" expansion! Congrats! 
I'm glad to hear you enjoyed the little "Lord of the Rings" easter egg as well Rest assured that the dedicated teams are looking into why some of your are having trouble defeating Jotun enemies in-game, and any future updates from the investigation will be made available within this thread.
@wholeone3 - Thanks for sharing how this issue was resolved in your game! I'm glad that this workaround has already helped out @TYUHYUN!
If you have had trouble harming Jotuns in your game, would you be able to try the steps suggested by @wholeone3? @TYUHYUN has also included a helpful video of the location as well that you can check out for reference!
After clearing the riddle "Pit of Slaughter" in Jotunheim, Jotun of all worlds becomes hostile.
Thanks! 